Accor

Director of Security

Accor$120K — $125K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of Security Management experience in a hotel setting.
  • Proficiency in emergency response for various situations.
  • Ability to address staff safety and security concerns effectively.
  • Experience in building relationships with law enforcement.
  • Preferred degree in Law and Security or related field.
  • Prior fire training or relevant experience necessary.
  • Advanced First Aid and CPR Certification required.
  • Claims management experience is a plus.
  • Strong communication and interpersonal skills are essential.
  • Excellent organizational and time management abilities.

Responsibilities

  • Develop and enforce hotel safety and security policies for guests and staff.
  • Assist in evaluating and improving Fire Prevention Programs and Life Safety Systems.
  • Maintain knowledge of relevant Federal, State, and Local laws.
  • Oversee training for Security & Safety Programs across the hotel.
  • Manage Locking Systems and Key Control Programs effectively.
  • Support the hotel’s Loss Prevention Program and oversee Claims Management.
  • Coach the Security team to enhance guest service and employee satisfaction.
  • Collaborate with Law Enforcement and other Security personnel for optimal safety measures.
  • Coordinate planning for VIP events and dignitary visits as needed.
  • Ensure meticulous adherence to lost and found procedures.
  • Participate and contribute in hotel committees to enhance overall security operations.

Benefits

  • Opportunities for professional development and training.
  • Team-oriented work environment promoting employee satisfaction.
  • Support for continuing education in security-related fields.
  • Access to safety and emergency training resources.
  • Potential for career advancement within the hotel chain.
Full Job Description
Job Description

Reporting to the Hotel Manager, responsibilities and essential job functions include but are not limited to the following:
• Consistent development, support, promotion and enforcement of hotel policies relating to employee and guest safety and security.
• Assist with the Evaluation and development of the hotel's Fire Prevention Programs and Life Safety Systems
• Know and have a thorough understanding of all relevant Federal, State and Local laws.
• Responsible for assisting with the training and development of Security & Safety Programs throughout the hotel.
• Oversee and administration of Locking Systems and Key Control Programs (Electronic and Manual)
• Assist with overseeing the hotel's Loss Prevention Program and assist with Claims Management
• Coach the Security team towards achieving exceptional levels of guest service and employee satisfaction results, through the application of all Corporate and property standards and policies
• Assist in ensuring the smooth and efficient operation of the Security Department, constantly monitoring to improve efficiency and service.
• Liaisons with other Hotel Security and Law Enforcement Agencies
• Assist in planning of VIP, Special Events and Dignitary visits as required.
• Ensuring lost and found property procedures are followed accurately and consistently as required.
• Participate in hotel committees
• Maintenance of a close relationship with all departments.
• Oversee and maintain updated knowledge in relevant Security equipment, systems, procedures and trends.
• Must be available for emergencies both on & off duty
• Payroll, scheduling of normal roster and special events

Compensation: $120,000 - $125,000 per annum

Qualifications
• 2-3 years Security Management experience in similar environment
• Ability to handle emergencies (earthquakes, strikes, power outages)
• Ability to handle staff safety and security issues
• Develop relationships with Law Enforcement
• Degree in Law and Security or equivalent preferred
• Previous fire training or equivalent experience
• Advanced First Aid and CPR Certification required
• Previous claims management experience preferred
• Excellent written and oral communication skills
• Excellent interpersonal skills
• Excellent time management and organizational skills
• Working knowledge of Microsoft Windows, Word, Excel, Outlook, Powerpoint and MSDOS preferred

Additional Information

About Accor

Accor is a multinational hospitality company that operates in 110 countries. It was founded in 1967 and has its headquarters in Issy-les-Moulineaux, France. The company operates over 4,800 hotels, resorts, and residences under brands such as Sofitel, Novotel, Mercure, and Ibis. Accor also offers a range of services to businesses and individuals, including meeting and event planning, loyalty programs, and digital solutions. In 2020, the company launched its ALLSAFE program, which includes enhanced hygiene and safety measures in response to the COVID-19 pandemic.
Learn more about Accor
Size
214,000 employees
Industry

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