Delaware North

Director of Risk Management

Delaware North$121K — $164K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; certifications in risk management or property casualty underwriting valued.
  • 8-10 years of risk management experience, especially in finance and accounting contexts.
  • Previous work with insurance coverage, workers' compensation, general liability, and auto claims required.
  • Strong collaboration skills with internal stakeholders and external claims advocates.
  • Knowledge of workers' compensation statutes and litigation processes necessary.
  • Excellent analytical and communication skills, with a capacity for independent work.
  • Experience managing large, syndicated property programs and loss-sensitive casualty plans.

Responsibilities

  • Develop and implement cost-efficient insurance strategies for operational coverage.
  • Collaborate with brokers and carriers to optimize insurance terms.
  • Oversee claims management and ensure effective resolution and settlements.
  • Evaluate contracts and insurance programs to reduce liability risks and suggest enhancements.
  • Manage claims costs and financial reports to ensure transparency and accountability.
  • Identify and mitigate risks through comprehensive risk management programs.
  • Advise on insurance requirements and negotiate policy modifications based on business exposures.
  • Conduct financial analyses and performance reporting for senior leadership.

Benefits

  • Comprehensive medical, dental, and vision insurance package.
  • 401(k) plan with generous company match up to 4%.
  • Annual performance bonus based on individual and company achievements.
  • Paid vacation days and designated holidays.
  • Paid parental bonding leave available for new parents.
  • Tuition reimbursement and professional certification reimbursement offered.
  • Discounts for friends and family at various hotels and resorts.
Full Job Description
The opportunity

Delaware North is hiring a full-time Director of Risk Management to join our team at our global headquarters in Buffalo, New York. As the Director of Risk Management, you will be responsible for managing the Corporate Risk Management department's personnel and activities regarding insurance programs, both domestically and internationally. If you are a leader dedicated to service excellence and seek a culture of bringing company values to life, apply today.

Pay

Minimum - Anticipated Maximum Base Salary: $121,700 - $164,300 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/ .

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts


What will you do?
  • Develop and execute cost-effective insurance financing strategies while maintaining appropriate insurance coverage across the company's portfolio of operations and locations
  • Partner with brokers, carriers, and consultants to secure favorable coverage terms, evaluate market options, and support evolving business needs
  • Direct claims management activities by overseeing claim resolution, settlements, reserving practices, and performance of brokers, administrators, and carriers
  • Review contracts, bids, and insurance programs to minimize liability exposure and recommend coverage enhancements that support business growth
  • Manage insurance cost allocation methodologies, claims-related expenses, and financial reporting to promote accountability and informed decision-making across subsidiaries
  • Identify , assess, and mitigate organizational risks through risk management programs, loss prevention strategies, and property vulnerability evaluations
  • Advise business units on insurance coverage requirements, negotiate policy adjustments, and ensure protection aligns with operational exposures
  • Prepare and oversee financial analyses, reserve planning, and program performance reporting while providing strategic recommendations to senior leadership on risk and insurance matters


More about you
  • Bachelor's degree preferred and/or Associate Risk Management or Certificate in Property Casualty Underwriter preferred
  • Minimum of 8- 10 years of experience in risk management with k nowledge of finance, tax, and accounting as it applies to risk management and insurance programs; strategic risk management experience preferred
  • Previous insurance coverage experience coupled with workers comp, general liability and auto claims experience required
  • Ability to work with internal stakeholders, defense attorneys, claim adjusters, and insurance broker claims advocates
  • Knowledge of jurisdictional workers' compensation statutes, typical litigation procedures, casualty claims adjustment principles, medical management processes, and related medical and legal terms
  • An alytical skills, communication skills, and ability to work independentl y
  • Working knowledge and experience with loss-sensitive casualty plans, including collateral requirements
  • Working knowledge and experience with large, syndicated property programs
  • Experience with management of Workers' Compensation, General Liability and Property Claims


Shift details

M-F

About Delaware North

Delaware North is a global hospitality and entertainment company founded in 1915 by Marvin Jacobs. The company is headquartered in Buffalo, New York, and operates in the lodging, sporting, airport, gaming, and entertainment industries. Delaware North has operations in the United States, Canada, Australia, New Zealand, and the United Kingdom. The company is privately held and has been owned by the Jacobs family since its inception. Delaware North is known for its high-quality food and beverage services and has partnerships with several professional sports teams and venues. The company is also involved in several philanthropic initiatives, including the creation of the Parks and Resorts division, which operates several national parks and resorts in the United States.
Learn more about Delaware North
Size
55,000 employees
Industry
Founded
1915

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