DescriptionSUMMARY:Establishes and directs an information technology department's strategic goals, policies, and procedures. Determines long-term systems needs and any hardware acquisitions needed to accomplish the business objectives. Gives technical guidance on high-priority projects and orients the team to trends in the information technology industry. Executes multiple high-impact initiatives to achieve overall goals.
RESPONSIBILITIES: - Develop an understanding of Autobell's retail, HOWCO's distribution network, and GenrRevs platform as well as the support functions of the home office.
- Create strategies to improve the efficiency of technological initiatives.
- Select and implement technology to streamline all internal operations and help optimize their strategic benefits.
- Develop, mentor, and manage the technology team and ensure efforts are being prioritized correctly.
- Ensure the technical help-desk team is equipped to properly support the home office, remote, warehouse, and retail locations.
- Create and implement program plans, policies, and schedules.
- Ensure Business Continuity and Disaster Recovery plans are implemented, followed, and periodically tested to minimize the risk of outage/downtime.
- Establish communications and working relationships with all departments in the organization.
- Collaborate with project stakeholders to define and maintain the technology roadmap.
- Partner with the senior leadership team members on strategy and ensure the technology roadmap matches and supports that strategy.
- Manage Technology portfolio and expansion.
- Oversee software development programs by managing internal and external resources/vendors, coordinating integration with existing systems, directing internal project and product managers, and facilitating buy-in and support from affected departments.
- Develop and maintain annual IT Budget and multi-year program plan.
- Cultivate relationships with technology vendors and partners.
- Ensure compliance with internal IT policies and applicable regulations and legal requirements.
- Provide access to data systems along with tools to analyze data to improve business outcomes.
- Accountable for overall system architecture and documentation.
- Develop and enforce policies and procedures to protect IT assets and the company's data integrity, security, and privacy.
- Ensure company systems and data remain secure by limiting and hardening the attack surface and mitigating extant cybersecurity threats.
- Continue personal skill development by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.
- Oversee Home Office network and support, end-user computing equipment, remote worker connectivity, voice systems, vendor management, email, team member communications software, and calendar systems.
- Direct support for ERP software Sage 100c Enterprise, including GL, AR, AP, Inventory, and Job Ops modules. Coordinate with vendors and manage upgrades.
- Act as subject matter expert for point-of-sale system technologies, guiding upgrades, new implementations, and future development.
- Perform other duties as required or requested.
- Contribute to the positive team efforts of the organization. Work effectively with other departments, as needed, to accomplish goals.
- Maintain confidentiality of sensitive team members, potential team members, and organization data without exception.
- Suggest better ways of accomplishing results.
RequirementsKEY REQUIREMENTS & QUALIFICATIONSKnowledge & Education - Bachelor's degree in information technology, computer science, or another related field; required.
- 5 years minimum experience in managing teams; required.
- Systems development, integration, and project management; required.
- 10+ years of experience managing one or more major information processing functions; required.
- 10 + years of previous comprehensive knowledge of information systems technology subjects and extensive knowledge of hardware and software with the ability to keep abreast of new technologies required.
- Experience in multi-location retail with point of sale; required.
- Bachelor's degree in information technology, computer science, or another related field; helpful.
Skills- Demonstrated attentiveness to details, intermediate to complex level.
- Demonstrated ease and effectiveness in goal attainment, problem-solving, critical thinking, judgment, and decision-making.
- Effective leadership skills, including communication, development of people, and strategic thinking.
- Proven effectiveness in planning, organizational, and follow-through skills.
- Excellent verbal and written communication skills; pleasant and professional in interactions with team members, vendors, and others.
Key Competencies- The ability to set, pursue, and attain goals, motivate the team with a sense of direction, and determine workload.
- Ability to multi-task and remain organized in a fast-paced environment, performing various tasks in a changing work environment.
- A knack for objectively analyzing all aspects of a situation to gain insight into making decisions.
- The ability to get things done by engaging in the buy-in of others.
- Strong critical thinking and strategic thinking to contribute to the long-term goals.
- Prioritize and manage multiple strategic initiatives effectively.
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
- Ability to consider the relative costs and benefits of potential actions to choose the most appropriate one.
- Ability to motivate, develop, and direct the team as they work, identifying the best people for the job.
- Ability to monitor and assess the team's performance and to make improvements or take corrective action.
ESSENTIAL PHYSICAL AND SENSORY REQUIREMENTS- Standing/ Walking - Minimal Level.
- Sitting - High Level
- Lifting - Up to 20 lbs.
- Visual Concentration - High Level
- Hearing Concentration - High Level
WORKING CONDITIONS:- Normal office environment: some travel required.
REQUIREMENTS - Autobell requires that you keep a professional, safe, and neat appearance. Tattoos may not be visible at any time while wearing appropriate attire.
- Autobell is a drug-free workplace.
- Must be willing to undergo a background check and a Motor Vehicle Report in accordance with local laws/regulations. The position requires you to maintain a driver's license to drive a vehicle for business purposes.
