Director of Hospital Based Services

Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or related field required.
  • Master's degree in Healthcare Administration (MHA) or Business Administration (MBA) preferred.
  • Seven years of progressively responsible healthcare operational experience required.
  • Minimum of three years of management experience required.

Responsibilities

  • Direct operations of hospital-based service departments to meet quality and patient experience goals.
  • Establish departmental priorities and operational standards.
  • Develop and maintain policies and procedures for departments.
  • Implement and monitor strategic initiatives reflecting organizational goals.
  • Oversee departmental budgets for fiscal responsibility and resource allocation.
  • Analyze metrics for operational and financial performance improvement opportunities.
  • Collaborate with leaders to standardize workflows and enhance patient outcomes.

Benefits

  • Health, dental, vision, and life insurance
  • Employer Sponsored Retirement Plan
  • Paid time off and extended sick leave
  • Paid Parental Leave
  • Disability insurance plan options
  • Continuous professional and clinical training
  • Annual Merit Increase
  • Wellbeing resources
  • Tuition Reimbursement
  • Employee perks and discounts
  • Flexible schedule options
Full Job Description
Job Description Summary
The Director of Hospital-Based Services is responsible for the strategic direction, operational performance, and financial management of assigned hospital-based service departments (Emergency Medicine, Hospital Medicine, Anesthesia & Critical Care). This position partners multidisciplinary teams to deliver efficient, high-quality services while advancing organizational goals related to quality, patient experience, workforce engagement, and financial stewardship.
The Director collaborates across clinical and operational areas to drive standardization, optimize workflows, implement strategic initiatives, and ensure compliance with regulatory and accreditation requirements. Through effective leadership and data-driven decision-making, the Director promotes operational excellence and continuous improvement across assigned areas.

Entity
MUSC Community Physicians (MCP)

Worker Type
Employee

Worker Sub-Type
Regular

Cost Center
CC005594 MCP - Lancaster Hospital Based Service Admin

Pay Rate Type
Salary

Pay Grade
Health-35

Scheduled Weekly Hours
40

Work Shift

Job Description

Essential Responsibilities
  • Direct the operations of assigned hospital-based service departments to achieve organizational, operational, quality, and patient experience goals.
  • Establish departmental priorities, performance expectations, and operational standards.
  • Develop and maintain departmental policies and procedures.
  • Develop, implement, and monitor operational and strategic initiatives aligned with organizational objectives.
  • Direct departmental operating and capital budgets, ensuring responsible fiscal management and resource utilization.
  • Analyze operational and financial performance metrics to identify opportunities for improvement.
  • Lead implementation of projects that enhance efficiency, productivity, and service delivery.
  • Collaborate with clinical and operational leaders to standardize workflows, optimize processes, and improve patient outcomes.
  • Utilize performance data to drive operational decisions and continuous improvement initiatives.
  • Ensure compliance with regulatory, accreditation, and organizational standards.
  • Serve as the primary liaison between assigned departments and executive leadership.
  • Partner with physicians, nursing leadership, finance, human resources, and support services to achieve operational goals.
  • Build strong relationships across the organization to facilitate effective communication and change management.


Qualifications

Education
  • Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field required.
  • Master's degree in Healthcare Administration (MHA), Business Administration (MBA), or related field preferred.

Experience
  • Seven (7) years of progressively responsible healthcare operational experience.
  • Minimum three (3) years of management experience.


Additional Job Description

Benefits:
  • Health, dental, vision, and life insurance
  • Employer Sponsored Retirement Plan
  • Paid time off and extended sick leave
  • Paid Parental Leave
  • Disability insurance plan options
  • Continuous professional and clinical training
  • Competitive pay
  • Annual Merit Increase
  • Wellbeing resources
  • Tuition Reimbursement
  • Employee perks and discounts
  • Employee referral program
  • Flexible schedule options
  • Certification incentive program


If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

About MUSC Health & Medical University of SC

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