Lutheran Senior Services

Director of Dining - EverTrue (Three Oaks) Brooking Park

Lutheran Senior Services$76K — $137K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in food service, hospitality, or culinary management, ideally in senior living or restaurants.
  • Strong communication and customer service skills, with an emphasis on resident satisfaction.
  • Understanding of culinary cuisine and current food trends is preferred.
  • A degree in food service or hospitality management, with CDM, CFPP certification preferred; ServSafe certification required.
  • Ability to make independent decisions and lead Dining Services effectively.
  • Knowledge of laws governing dietary functions is necessary.
  • Proficiency in Microsoft Office, POS systems, and menu management systems is a plus.

Responsibilities

  • Plan and oversee operations of Dining Services, ensuring a high-quality dining experience.
  • Lead and manage Dining Services staff, including recruitment, performance management, and training.
  • Implement a quality assurance program to meet dietary needs and adhere to menu standards.
  • Oversee procurement of food supplies, ensuring equipment is operational and available.
  • Ensure compliance with regulations and safety practices for food handling and cleanliness.
  • Manage the departmental budget in conjunction with the Executive Director.
  • Collaborate with Household Coordinators and cross-departmental teams for smooth dining operations.

Benefits

  • Paid Time Off (PTO) with sell-back options.
  • Retirement savings with employer match contributions.
  • Education financial assistance to support further learning.
  • Employee assistance programs for mental health support.
  • Wellness programs focusing on overall well-being.
  • Caregiver support services.
  • Commuter support for travel expenses.
Full Job Description
Job Description:

Additional Information:
Summary:

The Director of Dining Services delivers and oversees a high-quality restaurant style dining experience for our residents, their guests, and staff; The Dining Services Director plans, organizes, develops, and directs the operations of the Fine dining venues, Bistros, Resident dining and Household dining within a community to assure the highest quality meals with the correct nutritional balance are provided on a daily basis and that the department is maintained in a clean, safe and sanitary manner.

Essential Duties and Responsibilities:

1. Plans, develops, organizes, implements, and evaluates the Dining Service department's programs and activities, and coordinates them with other related departments

2. Oversees and leads the staff of Dining Services, including but not limited to recruitment, staffing, performance management, corrective actions, staff development and training and orientation

3. Maintains an ongoing quality assurance program for the Dining Services Department. Uses EverTrue standards to determine quality and quantity of food served. Assures that menus are maintained and followed in accordance with established policies and procedures to ensure that all residents' dietary needs are being met. Works with menus and recipes contained in the EverTrue recipe and menu management system.

4. Oversees the purchasing of food service supplies, equipment, etc.; Conducts reviews to ensure that necessary equipment is available and working properly.

5. Ensures that staff complies with established regulations, EverTrue Standards and safe food handling practices, in regards to safety, sanitation and cleanliness, food storage and preparation.

6. Operates within a formalized departmental budget. Works in conjunction with the Executive Director on budget development and financial tracking related to staffing, purchasing, production and service.

7. Provides reports and recommendations to the Executive Director, Dietitian and the Vice President of Facilities and Dining regarding the operation of the department.

8. Communicates with and supports the Household Coordinators and Household dining operations. Works collaboratively with other departments and department leadership.

9. Inspects food storage areas, utility closets, etc. for upkeep and supply control; Assures adequate control of equipment and supplies.

10. Develops plans of correction for deficiencies noted during survey inspections.

11. Develops, maintains, and interprets written department policies and procedures.

Qualifications, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

-5 or more years' experience with a formal education in food service, hospitality or culinary management in the senior living arena, restaurant, or the hospitality industry.

-Strong communication and customer service skills and a desire to create a high degree of customer satisfaction

-Strong understanding of culinary cuisine and food trends preferred

-A degree in food service or hospitably management with a CDM, CFPP certification in food preferred. Current ServSafe certification required.

-Ability to make independent decisions and lead the Dining Services department in achieving its goals and objectives.

-Must be knowledgeable of laws, regulations and guidelines governing dietary functions

-Must have the ability to plan, organize, develop, implement, and interpret programs, goals, objectives, policies and procedures

-Proficiency in Microsoft Office products, POS systems and Recipe and Menu management systems a plus

-Must have hepatitis A vaccine (St. Louis city and county only) or ability to complete before hire.

Physical Requirements and Working Conditions:

The physical requirements and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

While performing the duties of this job, the employee is occasionally required to sit; reach with hands and arms; and climb or balance. The employee is frequently required to stand; walk; use hands to finger, handle and feel; and taste or smell. The employee is constantly required to talk or hear. The employee will occasionally push/pull and lift 50 lbs.

The work environment will involve occasional contact with upset residents and family members. The work environment is well lighted and ventilated and has its own temperature control system (air conditioning and heat); there may be occasional exposure to extreme heat or cold and wet or humid conditions. The employee may occasionally be subject to burns, falls and odors throughout the workday and may be exposed to infectious waste, diseases, conditions, etc., including exposure to AIDS, and Hepatitis B viruses. There may be occasional exposure to chemicals, fumes, or airborne particles. The noise level in the work environment is usually moderate and there is frequent
exposure to moving mechanical parts.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state, and local laws and standards. Certain job functions described herein may be subject to possible modification in accordance with applicable federal, state, and local laws and standards.

EverTrue Pay & Benefits

Pay grade for Tiers 1 and 2, G ($76,665/year to $123,000/year)
Pay grade for Tier 3, H ($85,805/year to $137,700)
Eligible for shift differentials: No.

For information on EverTrue benefits-eligibility by employment status, please see below.

All employees: Paid Time Off (PTO) and PTO Sell-back, Retirement savings benefits with an employer match contribution, Education Financial Assistance, Employee Assistance Program (EAP), Wellness, Pay advances (PayActiv), Caregiver support (TCARE), Leaves of Absence, Special retail deals and discounts (Perkspot), and Commuter support.

Part-time: In addition to the benefits provided to all employees... Extended Sick Pay, Bereavement Pay, and Jury Duty Pay.

Full-time or Weekend Option: In addition to the benefits provided to all employees and Part-time employees... Medical/Pharmacy, Dental, Vision, Flexible Spending Accounts (Healthcare and Dependent Care), Life insurance, Disability (Long-term and Short-term), Voya income protection benefits (Hospital, Critical Illness, and Accident), and Pet insurance.

About Lutheran Senior Services

California Lutheran University is a private liberal arts university in Thousand Oaks, California. It was founded in 1959 and is affiliated with the Evangelical Lutheran Church in America, but is nonsectarian. It opened in 1960 as California Lutheran College and was California's first four-year liberal arts college and the first four-year private college in Ventura County. It changed its name to California Lutheran University on January 1, 1986. It is located on a 290-acre campus, 40 miles northwest of Los Angeles. It offers degrees at the bachelor's, master's, and doctoral levels, as well as post-master's and post-bachelor's certificates. CLU offers 36 majors and 34 minors. The university is based in Thousand Oaks, with additional locations in Woodland Hills, Westlake Village, Oxnard, Santa Maria, and Berkeley. Notable speakers at CLU have included U.S. presidents Ronald Reagan, Gerald Ford, and George H. W. Bush. Also former Secretary of State Condoleezza Rice was a keynote speaker for the graduating class of 2018. CLU hosted the preseason training camp for the Dallas Cowboys of the National Football League for 27 years and serves as the year-round training site for the Los Angeles Rams. Cal Lutheran has been called the West Coast's “Cradle of Coaches”; nearly 1 in 4 of football coach Bob Shoup’s players would go on to coach at some level. 144 players have become football coaches, and several have been drafted to the NFL. Particularly many players were drafted following the NAIA Championship win in 1971. The celebration was held at the Hollywood Palladium in conjunction with the Dallas Cowboys that won their first Super Bowl the following month. In college baseball, 24 student players have been drafted for Major League Baseball as of 2014.
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