Aramark

Director of Portfolio Operations

Aramark$140K — $160K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in a District Manager role or similar, with P&L responsibility in hospitality, retail, or food and beverage sectors.
  • Bachelor's degree required; advanced degree in business or a related field preferred.
  • Strong leadership and team management expertise, with comprehensive knowledge of management practices and client interaction.
  • Proven track record in hiring, assessing, and developing talented teams.
  • Ability to interpret and manage contractual requirements effectively, leveraging contract terms to solve operational challenges.
  • Excellent communication skills to collaborate with all levels of the organization, from staff to executive leadership.
  • Strong customer focus and ability to build lasting relationships.

Responsibilities

  • Manage and direct the activities of the management team for effective operations.
  • Set strategic and tactical directions for national accounts.
  • Develop and execute portfolio strategies to boost sales and profit margins through national clients.
  • Establish and nurture positive business relationships with existing and potential clients.
  • Drive revenue growth by introducing new products, expanding locations, and implementing price adjustments.
  • Oversee overall account development, including proposals for service expansions and site enhancements.
  • Manage client and company budgets effectively.

Benefits

  • Comprehensive medical, dental, and vision plans provided for eligible employees.
  • Access to work/life resources to support work-life balance.
  • Retirement savings plans, including a 401(k).
  • Paid time off benefits such as parental leave and disability coverage.
  • Benefits and eligibility can vary by location and are subject to legal requirements.
Full Job Description
Job Description

The Director of Portfolio Operations is responsible for developing and managing strategic relationships with key national accounts. This role involves driving sales growth, ensuring customer satisfaction, achieving revenue targets and client relations. The ideal candidate will have a strong operational background, excellent leadership skills, and the ability to work collaboratively across various departments. The Director of Portfolio Operations is responsible for the day-to-day operations in conjunction with the on-site General Managers for locations within the client family.

Compensation Data

COMPENSATION: The Salaried rate for this position is $140,000.00 to $160,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

Job Responsibilities

The successful candidate demonstrates capability across the following dimensions:
  • Manage and guide the activities of your management team
  • Set the strategic/tactical direction for each account
  • Develop and implement portfolio strategies for increasing sales and profits through national client
  • Create, build and maintain positive business relationships with Aramark's current and prospective clients
  • Grow existing annual customer revenues by adding new products and services, adding new locations and price increases
  • This individual will be charged with the overall account development, including proposals for expansion to sites served and services provided.
  • Responsible to manage both client and Aramark budgets.


Qualifications

  • 5-10 years of experience as a District Manager level or equivalent preferred including P&L responsibility within the hospitality, retail, or food and beverage industries
  • Bachelor's degree is generally required to be successful; advanced degree in business or related field is desired
  • Demonstrated leadership and team management skills with a broad knowledge of management practices, business judgement and client/consumer interaction.
  • Confirmed ability to hire, assess, develop, and grow hard-working talent
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities with contract terms and conditions to address operational issues
  • Established communication and teamwork skills to work with all levels within the organization from the front-line associate through senior leadership
  • Strong customer focus and relationship-building capabilities
  • Strategic thinking and problem-solving abilities
  • High level of integrity and professionalism
  • Ability to work independently and as part of a team


Education

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

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