Location: This is a hybrid in-office role.
About the Team:
The Director of Marketing Operations - Project Management & Planning is responsible for defining and leading the strategic vision, operating model, and execution framework for how marketing work gets done across the organization. This role goes beyond managing project delivery - it establishes project management as a core business capability that drives alignment, prioritization, and measurable impact across the marketing function. You will oversee a team of project management experts, while partnering with senior marketing and cross-functional executives to ensure that marketing investments are executed with rigor, transparency, and speed. As a leader within Marketing Operations, you will report to the VP of Marketing Operations and play a critical role in shaping how marketing translates strategy into execution at scale.
Responsibilities:
- Strategic Leadership & Operating Model Ownership: Define and evolve the marketing project management operating model - including workflows, prioritization frameworks, standards, and the supporting technology roadmap. Continuously improve processes to increase speed, quality, and cross-team collaboration, and lead the change management needed to embed new ways of working and drive adoption across teams.
- Organizational Alignment & Executive Partnership: Act as a strategic partner to the marketing leadership team to align on priorities, trade-offs, and execution plans. Define and track the service levels and success metrics for execution (e.g., on-time delivery, cycle time, delivery volume, resource utilization), elevating reporting from project-level tracking to cross-initiative insights that inform executive decision-making.
- Cross-Team Coordination: Maintain a clear view of active marketing initiatives - campaigns, launches, and programs - and lead the process that prioritizes, sequences, and resources them against business impact.
- Cross-Functional Program Leadership: Directly lead select high-priority initiatives that span multiple marketing teams - owning planning, execution, and delivery for programs that cross team boundaries and require centralized coordination.
- Annual Marketing Planning & Budget Ownership: Facilitate the annual marketing planning process, partnering with individual marketing teams to plan activities, headcount, and program budget for future years. Help drive capacity planning and scenario modeling when needed to align resources to strategic priorities, facilitate trade-off decisions, and ensure plans ladder up to overall marketing and business objectives.
- Team Leadership & Capability Building: Lead and develop a team of project management experts. Build a high-performing organization with clear career paths, role clarity, and scalable ways of working. Champion the application of AI across marketing project management - automating status reporting, surfacing risks and capacity conflicts earlier, and streamlining intake and planning. Partner with the marketing technology team on tool adoption and contribute to the marketing organization's broader AI operationalization efforts.
Qualifications:
- Bachelor's degree required in Marketing, Communications, Business, or related field; a Master's degree or MBA is a plus
- 10 - 15+ years of experience in project/program management or marketing operations, with strong executive communications and team leadership experience
- Proven track record of building and scaling project management functions or PMOs within B2B technology or SaaS organizations; demonstrated ability to navigate ambiguity, make decisions with incomplete information, and drive projects to completion across competing priorities; Deep expertise in Marketing programs management, resource planning, and operational rigor within a B2B marketing environment;
- Strong business acumen with the ability to connect execution to revenue and growth outcomes
- Exceptional leadership, communication, and organizational change management skills
- Advanced experience with project management and work management platforms; familiarity with AI-powered project and work management tools, and a track record of adopting new technologies to improve operational efficiency
As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region.
The salary range for positions that will be physically based in New York is $135,000- $180,000
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off; and 10 paid holidays per year.
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