Firstservice Residential

Director, Marketing, North - Canada

Firstservice Residential$110K — $125K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, communications, or related areas
  • Ability to develop and articulate strategies and translate them into actionable steps
  • Outstanding written, verbal, presentation, and editing skills
  • Ability to establish effective relationships with key stakeholders
  • Experience in project management concepts and software
  • Familiarity with technology tools like HubSpot, Canva, and Co-Pilot
  • Ability to handle sensitive or confidential information
  • Collaborative and team-oriented mentality
  • Exceptional interpersonal and organizational skills
  • Flexible and adaptable to changing circumstances

Responsibilities

  • Lead local marketing initiatives in Ontario, Alberta, and British Columbia while balancing global strategies with local execution
  • Collaborate with leadership to create and implement regional marketing plans aimed at driving growth
  • Work with the lead generation team on campaigns and website content to enhance regional growth
  • Develop and execute local advertising strategies, including print and OOH opportunities
  • Identify and pursue public relations opportunities in collaboration with leadership
  • Oversee regional events and sponsorships, ensuring effective promotional strategies are in place
  • Manage internal associate referral and online reputation programs collaboratively across regions
  • Analyze marketing performance metrics and present insights to stakeholders
  • Oversee North Region marketing budget, including managing invoices and reporting
  • Mentor and develop a team of marketing professionals for improved execution

Benefits

  • Potential to travel to market and corporate offices
  • Collaborative work environment with cross-functional teams
  • Direct supervisory responsibility over two marketing managers
  • Opportunity to influence marketing strategy at a regional level
  • Professional development opportunities to upskill in marketing practices
Full Job Description
Description

Director of Marketing, North Region Canada

The Director of Marketing, North Region Canada plays a pivotal role in driving local marketing across Ontario, Alberta, and British Columbia. This role will partner with the lead generation team to drive growth marketing and work with their team to execute marketing strategies across a variety of integrated marketing tactics. The director will develop important relationships with market leaders and the regional vice president of sales to ensure alignment across marketing and sales and they will be key in driving impact and engagement across the region. The director manages two marketing managers, one focused on Western Canada and the other on Ontario, and works collaboratively to support marketing for the region.

Your Responsibilities:

  • Lead local marketing efforts for the North Region in the Canada, establishing relationships with stakeholders across the region to support and balance global marketing plans and local marketing execution
  • Collaborate with the VP of Marketing South, East, North to develop and execute the marketing plans that are designed to achieve growth across the region in partnership with the lead generation, content and creative and strategic communications leaders
  • Collaborate with and brief the lead generation team - campaigns and website content - to drive growth campaigns across their region, including business unit campaigns, local campaigns and geo-targeting leveraging regional and market level insights
  • Develop local advertising plans and work with their team and regional creative team for execution (print ads, OOH, industry opportunities, etc.)
  • Identify PR opportunities for the North Region in Canada and collaborate with the Vice President, Strategic Communications on PR strategy and execution; draft local press releases to support initiatives across the country and within each province
  • Partner with Regional Vice President of Sales to drive marketing efforts and alignment between sales and marketing through monthly meetings, pursuit plans and execution and act as a liaison between regional sales and the lead generation team
  • Lead all regional and market event and sponsorship activity (external facing) including both the event plan and the promotional plans, briefing creative and content with the local team, briefing the lead generation team for registration and invitation execution, lead webinars and provide stakeholders with all needed materials and collateral for in-person
  • Develop and lead execution on internal associate referral programs and online reputation programs across their region and in collaboration with the other directors to leverage proven tactics
  • Analyze marketing tactics' performance and present insights to stakeholders in partnership with the VP Marketing and the support of the marketing data and analytics specialist
  • Manage the North Region Canada marketing budget in partnership with the VP Marketing including reporting and invoice management
  • Coach and develop their team to become best-in-class marketers and supervise marketing execution at the market level


Skills & Qualifications:

  • Bachelor's degree in business, marketing, communications, or related areas
  • Ability to develop and articulate strategy and translate into actionable steps
  • Outstanding written, verbal, presentation and editing skills
  • Ability to establish an effective working relationship with key stakeholders across the business
  • Experience with project management concepts and software
  • Experience utilizing technology tools such as HubSpot, Canva, Co-Pilot, and others.
  • Ability to work with sensitive or confidential information
  • Collaborative attitude and team player
  • Exceptional interpersonal and organizational skills
  • Flexible and adaptable approach toward change


Travel:

Potential travel to market and corporate offices

Supervisory Responsibilities:

This position includes two direct reports, both marketing managers

Compensation

Compensation for this role is $110,000 to $125,000 + bonus and benefits

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

About Firstservice Residential

FirstService Residential is a property management company that provides services to residential communities in North America. The company manages over 8,500 properties and 1.6 million residential units across the United States and Canada. FirstService Residential offers a range of services, including property management, financial management, maintenance and repair, and administrative support. The company is committed to providing exceptional service to its clients and improving the quality of life for residents in the communities it serves.
Learn more about Firstservice Residential
Size
25,000 employees
Market Cap
$7.3 billion
Industry
Founded
2012
5 Year Trend
+17%
NASDAQ

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