United Air Lines, Inc

Director - Labor Relations

United Air Lines, Inc$150K — $180K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in labor relations or related HR/legal discipline
  • Experience with administering collective bargaining agreements and grievance processes
  • Background in representing organizations in labor negotiations
  • Strong writing, data analysis, and reporting skills
  • Proven advisor to senior leadership on labor matters

Responsibilities

  • Lead labor relations programs ensuring compliance with policies and agreements
  • Represent the organization in collective bargaining and dispute resolution
  • Administer grievance procedures and ensure consistent application of disciplinary processes
  • Prepare legal documents and correspondence related to labor relations
  • Advise HR and senior leadership on labor relations strategy
  • Direct arbitration, mediation, and other dispute resolution activities
  • Build relationships with employees, unions, legal teams, and business leaders
  • Resolve complex operational and employee relations issues in line with business objectives

Benefits

  • Comprehensive health benefits
  • 401(k) retirement plan with company match
  • Generous paid time off
  • Continuing education and professional development opportunities
  • Flexible work arrangements
Full Job Description
Description

About the Job

The Director, Labor Relations leads strategic labor relations programs and initiatives that support organizational compliance, workforce stability, and positive employee relations. This role serves as a key advisor to HR and senior leadership on labor and employment matters while overseeing the administration and enforcement of collective bargaining agreements. The position plays a leadership role in negotiations, grievance resolution, arbitration preparation, and labor strategy development. Success in this role requires strong negotiation skills, sound judgment, and the ability to manage complex organizational and employee relations issues.

Core Accountabilities / Key Responsibilities

  • Lead labor relations programs and ensure compliance with organizational policies, labor agreements, and established practices.
  • Represent the organization during collective bargaining negotiations, dispute resolution activities, and other labor-related proceedings.
  • Administer collective bargaining agreements, grievance procedures, and disciplinary processes to ensure consistent application across represented employee groups.
  • Prepare and oversee briefs, position statements, affidavits, motions, and related correspondence in support of labor relations matters.
  • Advise and counsel HR leaders and senior leadership regarding labor relations strategy, policy initiatives, and employment-related issues.
  • Direct arbitration, mediation, and other dispute resolution activities, including planning and execution of arbitration dockets and hearing preparation.
  • Build and maintain effective working relationships with employees, union representatives, legal partners, and business leaders.
  • Lead the resolution of highly complex operational, organizational, and employee relations issues while providing strategic guidance that supports business objectives.


Qualifications

Minimum Qualifications

  • 8+ years of experience in labor relations, employee relations, collective bargaining, or a related HR/legal discipline
  • Demonstrated experience administering collective bargaining agreements (CBAs), grievance procedures, and disciplinary processes
  • Experience representing an organization in labor negotiations and dispute resolution matters
  • Strong business writing, data analysis, and reporting capabilities
  • Proven ability to advise senior leaders on labor relations and employment-related matters


Preferred Qualifications

  • Experience serving as a company spokesperson during labor negotiations
  • Experience managing arbitration, mediation, and other dispute resolution proceedings
  • Executive presence with the ability to influence and counsel senior leadership
  • Experience working directly with legal teams on labor and employment matters

About United Air Lines, Inc

United Airlines is a major American airline that operates a large domestic and international route network. The company is headquartered in Chicago, Illinois and is a founding member of the Star Alliance, the world's largest airline alliance. United Airlines operates a fleet of over 800 aircraft and serves more than 350 destinations in over 50 countries.
Learn more about United Air Lines, Inc
Size
87,400 employees
Market Cap
$12.4 billion
Industry
Net Income
-$7 billion
Founded
1926
5 Year Trend
-7.6%
Revenue
$15.3 billion
NASDAQ

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