The RoleYour role
The Director, Kinship @ Kyndryl for Strategic Initiatives plays a key role in shaping and sustaining a workplace where employees feel included, supported, and able to thrive. Strategic Initiatives Leaders design, implement, monitor, and continuously improve global Kinship @ Kyndryl offerings that align with Kyndryl's business needs and long-term vision. They collaborate with HR Centers of Excellence to ensure offerings reflect Kinship @ Kyndryl principles. They also work closely with Regional Kinship @ Kyndryl leaders, providing updates on offerings and enabling them to consult with their regional customers. Strategic Initiatives Leaders depend on Regional Leaders for feedback on offering performance and local needs, using these insights to inform future design and enhancements.
Strategic Initiatives Leaders report to the VP, Global Kinship @ Kyndryl and work in close partnership with HR Centers of Excellence, Regional Kinship @ Kyndryl leaders, and other HR and business stakeholders.
Key ResponsibilitiesStrategic Planning & Program Development- Identify opportunities for new or enhanced Kinship @ Kyndryl offerings that support Kyndryl's business strategy and vision
- Define short-term and long-term milestones for global initiatives.
- Ensure all initiatives and programs align with company goals and mission.
- Design, launch, refine, and oversee global Kinship @ Kyndryl programs and offerings from concept to completion
- Develop scalable solutions that can be tailored by Regional Leaders for local engagement.
Project Management & Performance Monitoring - Manage budgets, timelines, and deliverables for multiple initiatives
- Oversee project teams, ensuring accountability and progress toward objectives
- Monitor program implementation and ensure consistent quality and impact
- Develop and implement key performance indicators (KPIs) and reporting tools to track progress, measure impact, and demonstrate value
- Analyze program data and feedback to identify trends, gaps, and opportunities for improvement
Cross-Functional Collaboration & Stakeholder Engagement - Lead and coordinate cross-functional teams (HR, business units, Centers of Excellence, etc.) to ensure alignment and effective execution of strategic goals
- Partner with HR Centers of Excellence to ensure offerings reflect best practices and are fully integrated with enterprise processes
- Work closely with senior leadership and other stakeholders to drive projects forward and communicate progress
- Educate Regional Kinship @ Kyndryl leaders on new and existing offerings, enabling them to create customized strategic plans for their countries/regions
- Build and maintain strategic partnerships with external organizations and customers to enhance Kinship @ Kyndryl offerings, ensuring programs reflect industry best practices and meet the evolving needs of both internal and external stakeholders.
Analysis, Reporting & Continuous Improvement - Conduct research and perform analysis to identify best practices and support strategic decision-making
- Create clear, actionable reports for leadership and stakeholders
- Actively solicit and incorporate feedback from Regional Kinship @ Kyndryl leaders regarding offering performance and local needs
- Use insights from the field to inform future offering design and enhancements
Who You AreRequired skills and experience
- Experience supporting or delivering HR, people, or culture-related programs focused on inclusion, belonging, or well-being
- Demonstrated ability to translate strategy into practical initiatives, tools, or processes while understanding and incorporating the local lens
- Experience using qualitative and quantitative data to inform decisions and evaluate outcomes
- Ability to collaborate and partner with multiple stakeholders across HR and the broader organization
- Experience supporting change initiatives or organizational improvements
- Demonstrated emotional intelligence through empathetic engagement, active listening, synthetization and thoughtful decision-making
- Attention to detail in compliance and operational processes
Preferred skills and experience
- Experience working in a complex or matrixed organization
- Familiarity with employee listening tools such as engagement surveys or focus groups
- Experience contributing to inclusion, belonging, well-being, or culture initiatives at an enterprise or regional level
- Knowledge of change management principles and their application in people programs
Being YouDiversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
