Preferred Qualifications

• Bachelor’s degree in computer science or a related field.
• 12+ years of information technology experience.
• 5+ years of management experience, including managing direct and indirect reports.

Job Summary

Directs and manages the work of associates through management teams that develop, implement, and/or support technology solutions for an enterprise business portfolio. Provides strategic guidance to leadership to ensure the operational stability of technology systems and that technology solutions meet the short- and long-term needs of the organization.

Major Tasks, Responsibilities, and Key Accountabilities

• Directs multiple teams focused on technology development and support activities to ensure technology issues are resolved in a timely and cost-effective manner in accordance with governance and security processes.
• Reviews the progress of technology efforts and removes roadblocks impeding work efforts.
• Resolves complex problems by assessing multiple options and selecting the best course of action for the enterprise.
• Presents activity statuses to peers, technology leaders, and company leaders and advocates for the needs of the team.
• Works with direct reports to align technology resources to appropriate projects and workstreams, including managing departmental budgets.
• Reviews operational processes and implements or directs changes when needed.
• Partners with technology and business leaders to develop and recommend short- and long-term technology improvements and initiatives for the organization.
• Participates in external leadership and development activities to drive continuous technology improvements within the company.
  

Nature and Scope

• Problems are typically defined by higher level leadership. Problems are difficult. Solutions require analysis and investigation.
• Decides how to achieve planned results within an organization's plans, policies, and guidelines. May set or change plans/goals within respective department or area.
• May manage department via multiple layers of managers OR directly supervise a staff of professional individual contributors at the senior or technical advisor level.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 9+ years of experience in a related field, including several years in a management/supervisory capacity.