Director, External Communications - MetLife Investment Management

Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 10+ years in external communications or public relations, ideally in asset management or finance.
  • Proven track record in executing communications strategies that enhance organizational reputation.
  • Strong ties with financial and business media for effective media engagement.
  • Exceptional writing and storytelling capabilities across a range of formats.
  • Ability to translate complex investment topics into accessible narratives for various stakeholders.

Responsibilities

  • Support execution of media relations and communications strategies to bolster MIM's reputation.
  • Develop thought leadership content and communications materials highlighting MIM's investment expertise.
  • Collaborate with senior leaders and teams to identify and leverage storytelling opportunities.
  • Manage both proactive and reactive media engagements, including spokesperson preparations.
  • Oversee evaluation processes to measure communication effectiveness and identify opportunities for impact.

Benefits

  • Comprehensive health plans including medical, vision, and dental.
  • Company-paid life insurance and legal services.
  • Retirement pension fully funded by MetLife and a 401(k) with employer matching.
  • Digital mental health programs and Employee Assistance Program (EAP).
  • Paid parental leave, vacation days, and volunteer time off.
Full Job Description
Description and Requirements

The Opportunity

The Director, External Communications, MetLife Investment Management (MIM) is responsible for advancing the external reputation of MetLife's institutional asset management business through strategic communications, media relations, executive visibility, and thought leadership initiatives.

Guided by our purpose, Always with you, building a more confident future , and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to help shape how stakeholders view one of the world's leading institutional investment managers. Working closely with senior investment leaders and communications partners across the enterprise, you will transform complex market insights into compelling narratives that elevate MIM's brand, strengthen credibility, and increase visibility in a highly competitive marketplace.

A top candidate will be commutable to MetLife's 200 Park Ave, New York office in a hybrid presence.

Open to candidates commutable to MetLife's Warren, NJ office.

Key Responsibilities

  • Support the execution of external communications and media relations strategies that strengthen MetLife Investment Management's reputation among target audiences.
  • Develop compelling narratives, thought leadership content, executive messaging, media materials, and digital communications that showcase MIM's investment expertise and strategic priorities.
  • Partner with senior leaders, investment teams, research professionals, distribution teams, and marketing partners to identify and amplify timely storytelling opportunities aligned with business objectives.
  • Manage proactive and reactive media engagement, including spokesperson preparation, issues management support, and response strategies for reputationally sensitive matters.
  • Coordinate measurement and reporting activities to evaluate communications effectiveness and identify opportunities to increase visibility, engagement, and impact.


Required Qualifications

  • Bachelor's degree and 10+ years of experience in external communications, public relations, media relations, or corporate communications, preferably within asset management, investments, or financial services.
  • Experience developing and executing external communications and media relations programs that support business objectives and strengthen organizational reputation.
  • Strong relationships with financial, business, and trade media, with experience securing coverage and managing media engagement opportunities.
  • Exceptional writing, editing, and storytelling skills, including experience creating press releases, executive messaging, bylined content, talking points, Q&As, social media posts, and other external communications materials.
  • Demonstrated ability to partner effectively with senior leaders and cross-functional stakeholders to communicate complex investment, economic, and business topics to external audiences.


Preferred Qualifications

  • Experience supporting communications strategies for institutional asset management, investment management, insurance, or broader financial services organizations.
  • Experience managing issues, reputational risks, or crisis communications in a highly regulated environment.
  • Familiarity with media monitoring, measurement, and analytics tools used to evaluate communications effectiveness and inform strategy.
  • Experience leveraging AI-powered communications tools to enhance research, content development, media monitoring, insights generation, and overall communication effectiveness.


Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $171,000 - $185,000 . This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife's U.S. benefits, please click here .

About MetLife Services and Solutions, LLC

MetLife Services and Solutions, LLC Careers

Joining MetLife Services and Solutions, LLC presents an unparalleled opportunity to advance one's career with a leader in global insurance services. This company stands out as a beacon of innovation, leadership, and professional growth.

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MetLife Services and Solutions, LLC offers a variety of job opportunities that cater to diverse skill sets and career aspirations. From entry-level positions to senior leadership roles, the company is committed to fostering a culture of growth and learning.

Internship Programs

Internships at MetLife Services and Solutions, LLC are designed to provide hands-on experience in a dynamic environment. Interns gain valuable industry knowledge while contributing to meaningful projects, enhancing both their resumes and professional networks.

Benefits and Culture

The benefits at MetLife Services and Solutions, LLC go beyond the standard employment package. Employees enjoy comprehensive health benefits, diversity training, and programs aimed at personal and professional development. The company culture promotes inclusivity and values each team member's contribution towards collective goals.

Professional Growth and Development

MetLife Services and Solutions, LLC is dedicated to the continuous professional growth of its employees. Through leadership training, skills development workshops, and career advancement opportunities, employees are equipped to meet their professional goals.

Innovation and Leadership

At the intersection of technology and insurance, MetLife Services and Solutions, LLC leads with innovative solutions that redefine industry standards. The leadership is committed to maintaining a climate where novel ideas and strategic thinking are at the forefront of business operations.

Hiring Process

The hiring process at MetLife Services and Solutions, LLC is designed to identify and attract talent aligned with the company’s core values and business objectives. Candidates undergo a thorough interview process ensuring that both the company and the potential employees are set for mutual success.

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MetLife Services and Solutions, LLC encourages networking within the industry, providing employees with opportunities to connect with leaders and peers alike. Such interactions are pivotal for career advancement and professional development within the company.

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