Intermedia

Director, Network & Unified Communications

Intermedia • $200K — $240K *
Melbourne, FL 32935In-Person
Telecommunications & Hardware
11 - 15 years of experience
5 days ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 15+ years related experience; Graduate Degree with 13+ years; or 19+ years in lieu of degree.
  • Proven leadership in managing high-performance teams and service delivery outcomes.
  • Expertise in LAN/WAN technologies, SD-WAN, and network security principles.
  • Strong familiarity with unified communications and collaboration technologies, including VoIP and video conferencing.
  • Experience in regulated industries such as DoD or aerospace.

Responsibilities

  • Develop and implement the Network & Unified Communications strategy aligning with organizational tech goals.
  • Lead initiatives for network modernization, including SD-WAN and Zero Trust segmentation.
  • Establish a comprehensive operational roadmap for connectivity and network environments.
  • Oversee global telecom services ensuring availability, compliance, and performance standards.
  • Drive service management processes collaborating with Service Desk and Managed Service Providers.
  • Own enterprise UC strategies encompassing voice, video, and conferencing tools.
  • Guide a global team of engineers and specialists fostering a culture of continuous improvement.

Benefits

  • Relocation assistance provided.
  • Collaborative work environment with a focus on modern technologies.
  • Opportunities for professional development and career growth.
  • Flexibility in managing global teams and initiatives.
Full Job Description
OPEN JOB: Director, Network & Unified Communications
LOCATION: Melbourne, Florida
***RELOCATION AVAILABLE
BASE SALARY: $200,000 to $240,000

Job Description:
  • Seeking a Director, Network & Unified Communications to lead the strategy, delivery, and operational excellence of the company's global connectivity and collaboration ecosystem.
  • This leader will ensure seamless, end-to-end IT connectivity across a complex landscape of providers and technologies, including wide area and local area networks, wireless infrastructure, telecommunications, and enterprise unified collaboration platforms.

Essential Functions:
  • Develop and execute the enterprise Network & Unified Communications strategy aligned to the Connectivity pillar and the broader Technology Reinvention strategy.
  • Lead modernization initiatives including SD-WAN, NAC, Zero Trust-aligned network segmentation, wireless redesign, VoIP/UC modernization, and optimization of network edge environments.
  • Establish a roadmap for reliability, capacity, lifecycle modernization, and secure workload placement across data centers, cloud, and edge sites.
  • Oversee the design, deployment, and operations of all global network and telecom services, ensuring high availability, resiliency, and compliance.
  • Drive proactive monitoring, observability, automation, and engineering standards to reduce MTTR, eliminate technical debt, and improve service stability.
  • Lead end-to-end service management (incident, problem, change, capacity) in partnership with service delivery, Service Desk, Deskside, and Managed Service Providers.
  • Own the enterprise UC strategy, covering voice, VoIP, Video/Telepresence, conferencing tools, contact center capabilities, SIP trunking, and future UCaaS capabilities.
  • Modernize legacy telecom environments and transition to more secure, scalable, cloud-aligned platforms where appropriate.
  • Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement.
  • Manage strategic partners, OEMs, and MSPs to ensure SLA performance, operational transparency, and value realization.
  • Drive workforce planning, talent development, and capability building to support a modern, software-defined, automated network environment.
  • Partner with Cybersecurity to ensure compliance with Zero Trust principles, STIGs, government/regulatory requirements, and industry best practices.
  • Drive network segmentation, identity-based access, and integrated threat detection in collaboration with security engineering.
  • Ensure proper documentation, configuration management, architectural governance, and audit readiness.

Qualifications:
  • Bachelor's Degree with a minimum of 15 years of prior related experience. Graduate Degree with a minimum of 13 years of prior related experience. In lieu of a degree, minimum of 19 years of prior related experience.

Preferred Additional Skills:
  • Demonstrated ability to lead through influence, manage MSPs, build high-performance teams, and deliver measurable operational outcomes.
  • Deep expertise in enterprise networking (LAN/WAN, SD-WAN, VPN, routing/switching, Wi-Fi, DNS/DHCP/IPAM).
  • Strong experience with unified communications, VoIP, SIP, telephony, video conferencing, and collaboration technologies.
  • Proven track record driving large-scale network modernization, cloud connectivity, and secure architecture transformations.
  • Experience operating within highly regulated environments (DoD, aerospace/defense, government contractors, or similar).
  • Relevant certifications: CCNP/CCIE, JNCIP/JNCIE, CWNP, ITIL, PMP, or equivalent.
  • Experience implementing Zero Trust-aligned core network services.
  • Background integrating cloud connectivity (AWS, Azure, GCP) and software-defined technologies.
  • Experience delivering large-scale site upgrades, network refresh programs, or global telecom modernization initiatives.
  • Strong business acumen with the ability to translate technical requirements into operational and financial outcomes.
  • Strategic thinker with an "owner's mindset" and strong say-do ratio.
  • Committed to simplification, standardization, modernization, and engineering excellence.
  • Able to influence across diverse business units, functions, and technology domains.

If you are interested in pursuing this opportunity, please respond back and include the following:
  • MS WORD Resume
  • required compensation.
  • Contact information.
  • Availability
Upon receipt, one of our managers will contact you to discuss the position in full detail.

Stephen Fleischner
INTERMEDIA GROUP, INC.
Email: [email protected]
LINKEDIN: https://www.linkedin.com/in/stevefleischner/

About Intermedia

Intermedia is a cloud computing services provider headquartered in Dublin, Ohio. The company offers a range of cloud-based solutions, including email, voice, file sharing, and security services, to small and medium-sized businesses. Intermedia's services are delivered through a proprietary platform that integrates with popular business applications, such as Microsoft Office 365 and Salesforce. The company was founded in 1995 by Michael Choupak and is known for its focus on customer support and partner programs.
Learn more about Intermedia
Size
1,000 employees
Industry
Enterprise Technology
Founded
1995
* Ladders Estimates

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