Intuit Inc

Director, Design - Services

Intuit Inc • $280K — $379K *
Mountain View, CA 94040In-Person
Consumer Technology
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 12+ years of experience in product design with a focus on leadership and scaling teams.
  • Proven ability to manage a large design organization of 30+ individuals in complex environments.
  • Demonstrated success in enhancing design quality while maintaining speed of delivery.
  • Strong systems thinking skills, contributing to shared design frameworks and platform strategies.
  • Established track record of strategic engagement with senior leadership (VP level and above).
  • Experience in creating AI-powered and data-driven user experiences.
  • Exceptional organizational leadership capabilities and executive influence.

Responsibilities

  • Ensure delivery of high-impact, customer-centric features across Services teams.
  • Raise quality standards in interaction design, visual craft, and content clarity.
  • Embed critique practices and measurable quality expectations within teams.
  • Develop and mentor design managers and senior individual contributors within the organization.
  • Foster strong operating rhythms and a culture of accountability and excellence.
  • Advance the maturity of design in areas like systems thinking and journey design.
  • Collaborate with design leadership to enhance Intuit's overall design practice.
  • Guarantee seamless integration of Services experiences within the QuickBooks ecosystem.
  • Champion shared design systems while maintaining high quality and contextual relevance.
  • Balance the pace of innovation with overall experience integrity.
  • Partner with senior leaders to influence roadmaps and investment strategies.
  • Utilize research and performance data to enhance user experience outcomes.
  • Provide direction during periods of growth and organizational change.
  • Align diverse teams around a unifying vision for customer experience.
  • Represent the design function as a strategic player in executive conversations.

Benefits

  • Competitive compensation package with performance-based rewards.
  • Eligibility for cash bonuses and equity rewards.
  • Comprehensive benefits program, including health and wellness initiatives.
  • Commitment to fair pay practices, regularly reviewing compensation across demographics.
Full Job Description
The Director of Design for Services will lead a multi-layered organization of approximately 55 designers across Money, Capital, Lending, and Workforce Solutions. This portfolio is the fastest growing business segment inside of QuickBooks and is one of our 3 company Big Bets. This manager-of-managers role is responsible for raising the bar on craft and quality, strengthening leadership capability, and ensuring that innovation and platform cohesion advance together.

Responsibilities

Deliver Excellence at the Feature and Portfolio Level
  • Ensure Services teams continue to deliver high-impact, customer-centered features.
  • Raise the quality bar across interaction design, visual craft, content clarity, and AI-powered experiences.
  • Embed strong critique practices and measurable quality standards across teams.


Uplevel the Design Practice
  • Lead and develop a team of design managers and senior ICs within a ~55-person organization.
  • Build leadership depth, strong operating rhythms, and a culture of accountability and excellence.
  • Advance design maturity in areas such as systems thinking, end-to-end journey design, and platform coherence.
  • Partner with broader Design leadership to shape the next chapter of Intuit's design practice.


Drive Cohesion Across the Platform
  • Ensure Services experiences feel seamless within the QuickBooks ecosystem.
  • Champion shared systems, patterns, and standards while maintaining high craft and contextual excellence.
  • Balance speed of innovation with long-term experience integrity.


Act as a Strategic Partner
  • Partner closely with VP-level Product, Engineering, and Business leaders to shape roadmaps and investment decisions.
  • Influence how AI-driven capabilities are expressed in intuitive, trustworthy, and human-centered ways.
  • Leverage research, experimentation, and performance insights to continuously improve experience outcomes.


Lead Through Growth and Change
  • Provide clarity and direction during periods of scale and transformation.
  • Align diverse teams around a shared vision for customer experience and design quality.
  • Represent Design as a strategic voice in executive forums.


Qualifications
  • 12+ years of experience in product design, with significant experience leading managers and scaling multi-layered teams.
  • Proven experience leading organizations of 30+ designers in complex, multi-product environments.
  • Demonstrated ability to elevate craft and quality while delivering at speed.
  • Strong systems thinker with experience contributing to shared design systems and platform strategies.
  • Track record of strategic partnership with senior leaders (VP+).
  • Experience designing AI-powered or data-driven experiences.
  • Strong organizational leadership skills, executive presence, and influence across matrixed teams.


Footer
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Mountain View $280,000 - $379,000

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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