Director, Decision Infrastructure

$210K — $245K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of leadership experience in fintech or financial services
  • 10+ years of expertise in decisioning and rules engines
  • Strong technical background in APIs, microservices, and cloud architectures
  • Proven ability to lead cross-functional teams
  • Exceptional communication and negotiation skills for senior leadership
  • Ability to thrive in ambiguous and rapidly changing environments
  • Bachelor’s degree in a relevant field or equivalent experience

Responsibilities

  • Lead the Risk Infrastructure function by setting strategic direction
  • Collaborate with senior leaders to optimize risk decisioning capabilities
  • Enhance decision systems for Credit Risk and Business leaders to improve outcomes
  • Ensure quality execution of business-as-usual policies across portfolios
  • Cultivate deep expertise in LendingClub’s products and technologies
  • Serve as an advisor to translate priorities into effective operational models
  • Define the technology vision for decisioning platforms with Engineering leadership
  • Report transformation progress and key insights to senior leadership
  • Build and nurture a high-performing team focused on accountability and improvement
  • Manage offshore and vendor partnerships to optimize operational efficiency

Benefits

  • Medical, dental, and vision plans for employees and families
  • 401(k) match
  • Health and wellness programs
  • Flexible time off policies for salaried employees
  • Up to 16 weeks paid parental leave
Full Job Description
Current Employees of LendingClub: Please apply via your internal Workday Account

About the Role

We are looking for a Director, Decision Infrastructure to lead the Decision Systems team responsible for design, build and maintenance of the decision infrastructure and related data interfaces. This role requires a seasoned leader to partner with several teams across LendingClub to understand their business needs, manage complex, cross-functional work and provide support to achieve the strategic business objectives via automated decisioning technology. This role will report into the VP of Risk Infrastructure and will navigate the team through challenges and drive impactful results.

What You'll Do

  • Spearhead the development and execution of the Strategic Transformation programs for the Risk Infrastructure function while partnering with Credit Risk, Modeling, Business, Engineering, Product,Marketingand other teams at LendingClub
  • Work with the Team Managers to flawlessly deliver (implement) the BAU policies and models on the Decision Infrastructure forPersonal LoanPortfolio
  • Develop in-depthexpertiseacross LendingClub’ssuite of Products, technologiesand processes 
  • Build rapport and close partnership with the peer groups and leads in the Credit Risk and Business teams through proven understanding of the functions for demand management and to run the Risk Infrastructure function effectively
  • Collaborate with the Engineering subject matter experts to define the technology strategy, roadmap to the destination (Future State) architecture and lead the scalability of decisioning solution(s)
  • ApplyAIresponsiblyto build theNext-Gen lending platforms,optimizeand automate existing processes, boost productivity, andacceleratetransformation inthedecisioning domain
  • Providetimelyreports to leadership on Projectsprogress, issues, risksand escalations. Generate Decision Systems presentations formanagement updates  
  • Lead and support the team by mentoring members in their professional and technical development while keeping immediate management informed on team performance metrics, challenges, and opportunities, providing strategic recommendations for improvement 
  • Oversee the Offshore contract team, key rolerecruitmentand amplify operational efficiencies
  • Lead the internal and external regulatory audits and drive the audit findings to the finish line

About You

  • 10+ years of proven leadership in developing team members and managing teams with complex technology programs in a fast-paced fintech or financial services environment , including 6+ years in people management
  • 10+ years oftrack recordin rules engine like GDS Link, Provenir, Drools, Alloy, Blaze,Oscilaror equivalent technologies 
  • Strong hands-on technical foundation withexpertisein building APIs, microservices, cloud architectural patterns & Tech strategy 
  • Exceptional cross-functional collaboration skills to drive alignment and achieve organizational goals
  • Outstanding communication and negotiation skills, with the ability to influence stakeholders at all levels
  • Experience navigating a fast-paced,ambiguousand evolving environment that requires constant problem-solving in complex technical areas and resolving of issues with optimaloutcomes aligned with the business goals
  • Executive presence with strategic mindset, ability to think big-picture with long-term goal while also being laser-focused on tactical execution and operational efficiency 
  • Bachelor’s degree or higher in Computer Science, Information Technology, Business Administration, Management, or related field; or equivalent work experience

Work Location
San Francisco

The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.

Time Zone Requirements
Primarily PT

While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.

Compensation
The target base salary range for this position is 210,000-245,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

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