Royal Bank of Canada

Director, Data Management

Royal Bank of Canada • $150K — $180K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years in data management or strategic data roles in financial services
  • Experience with granular data product specifications and diverse client delivery channels
  • Ability to establish and enforce data quality frameworks with accountability for accuracy
  • Executive-level communication skills for influencing stakeholders
  • Expertise in data governance frameworks and compliance requirements
  • Leadership experience in building and managing high-performing teams

Responsibilities

  • Define and own the strategic vision for the data product portfolio
  • Lead comprehensive client requirements discovery and translate needs into data specifications
  • Establish enterprise-grade data governance frameworks with clear ownership
  • Ensure data quality and timeliness across client-facing products
  • Design and evolve scalable, secure data platform architecture
  • Maintain the Investor Services data strategy and drive alignment across the organization
  • Lead and develop high-performing data management teams

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Development support through coaching and management opportunities
  • Ability to make a meaningful impact
  • Work in a dynamic, collaborative, high-performing team
  • Flexible work/life balance options
  • Opportunities for challenging projects
  • Access to various job opportunities across the business
Full Job Description
Job Description

What is the opportunity?

As Investor Services and Wealth Management scale their data capabilities, we are seeking a strategic leader to establish data as a competitive advantage. You will drive the definition, governance, and delivery of diverse data products-ensuring 100% accuracy and 100% on-time delivery across all client consumption channels. This role carries executive accountability for data strategy, enterprise alignment, and building organizational capability. You will partner with senior business leaders to understand granular client needs and translate them into robust, scalable data products that drive business value and client satisfaction.

What will you do?
  • Define and own the strategic vision and roadmap for the data product portfolio across Investor Services, with paramount focus on client data accuracy, timeliness, and diverse delivery channel requirements (APIs, batch feeds, real-time streams, web portals, reports)
  • Lead comprehensive client requirements discovery and translate needs into granular data product specifications including delivery frequency, data freshness, retention policies, formats, and SLAs
  • Establish and operationalize enterprise-grade data governance frameworks with clear data ownership, stewardship, and accountability aligned with regulatory requirements and client expectations
  • Own data quality and timeliness accountability across all client-facing data products; implement comprehensive validation, monitoring, and escalation mechanisms to ensure 100% accuracy and on-time delivery
  • Design and evolve scalable, secure data platform architecture and strategy to support diverse client delivery channels and consumption patterns, aligned with enterprise standards
  • Author and maintain Investor Services data strategy; represent business lines in Enterprise Chief Data Officer discussions and drive alignment across the organization
  • Lead, coach, and develop high-performing data management teams in a matrix environment; build organizational capability and foster a culture of data stewardship and accountability
  • Identify and drive resolution of performance gaps, latency issues, and delivery challenges; propose and implement solutions, process improvements, and automation opportunities to meet client SLA commitments


What do you need to succeed?

Must haves:
  • 10+ years in data management, data architecture, data governance, or strategic data roles within financial services or asset servicing industries
  • Proven experience defining granular data product specifications (delivery frequency, retention, freshness, formats, SLAs) and working with diverse client delivery channels
  • Demonstrated ability to establish and enforce data quality frameworks and SLAs with accountability for 100% accuracy and on-time delivery in client-facing environments
  • Executive-level communication and stakeholder management skills; proven ability to influence senior business leaders, clients, and enterprise stakeholders in matrix organizations
  • Deep expertise in data governance frameworks, data architecture, and enterprise data management best practices aligned with regulatory and compliance requirements
  • Demonstrated leadership experience building, scaling, and managing high-performing teams with track record of organizational impact


Nice-to-have:
  • Experience with Chief Data Officer functions or enterprise data governance programs
  • Background in Investor Services, Custody, Fund Accounting, or Wealth Management business domains
  • Familiarity with modern cloud data platforms (Databricks, Snowflake, Azure) and diverse data delivery architectures
  • Knowledge of emerging data technologies, data-driven innovation, and industry trends relevant to financial services


What's in it for you?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.
  • Opportunities to take on progressively greater accountabilities.
  • Access to a variety of job opportunities across business.


Job Skills
Architectural Modeling, Critical Thinking, Data Architecture Development, Data Warehousing (DW), Decision Making, Enterprise IT Architecture, Information Technology Consulting, Information Technology Trends, Multi-Level Communication, Physical Database Design

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-30

Application Deadline:

2026-08-14
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

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