Job Description Summary: As Director, Customer Marketing for Walmart Inc., you will play a pivotal leadership role in accelerating growth across one of our most strategic customers.
This role sits at the intersection of brand, commerce, and customer strategy-leading the transformation of how our portfolio shows up across omnichannel experiences. You will shape best-in-class commerce marketing strategies, unlock digital growth, and create category-leading programs that deliver mutual value for Coca-Cola, Walmart, and our bottling partners.
What You'll Do For UsDrive Commerce & Digital Leadership- Lead end-to-end Commerce Marketing strategy across the Coca-Cola portfolio, accelerating digital penetration and establishing category leadership in omnichannel environments
- Champion innovative approaches in retail media, eCommerce, and emerging shopper ecosystems (including agentic and AI-driven experiences)
Own Customer Marketing Excellence- Develop and execute breakthrough omnichannel campaigns tailored to Walmart, grounded in shopper insights and brand strategy
- Translate Coca-Cola brand platforms, innovation, and programming into compelling, customer-centric growth drivers
Strategic Partnership & Influence- Serve as a senior strategic partner to Walmart stakeholders, including Merchants, Site Merchants, and Retail Media teams
- Leverage Collaborative Business Plans and the Coca-Cola Customer Commitment to unlock joint value and long-term growth
Cross-System Leadership- Partner seamlessly across IMX, Connections, Category Leads, and creative teams to deliver integrated, high-impact marketing programs
- Align Coca-Cola operating units, bottlers, and customer teams around shared priorities and category growth initiatives
Future-Focused Growth Platforms- Build and scale 3-5 year customer marketing platforms that anticipate evolving shopper behavior and retail dynamics
- Identify emerging opportunities and translate insights into scalable, forward-looking strategies
Qualifications & Requirements- Bachelor's degree required; MBA or advanced degree preferred
- 7+ years of experience in Customer Marketing, eCommerce, or Commercial leadership roles (CPG, beverages, or adjacent industries preferred)
- Expertise in retail media, digital commerce, and evolving shopper ecosystems strongly preferred
- Proven ability to translate shopper insights, brand strategy, and customer needs into measurable business results
- Strong experience leading cross-functional teams and influencing without authority in complex organizations
- Demonstrated commercial acumen, including selling, financial management, and joint business planning
- Deep experience in Shopper Insights, Business Analytics, and Annual Planning processes
- Track record of partnering with creative agencies to deliver compelling, insight-driven campaigns
Communication Focus - Act as a key connector across Coca-Cola system stakeholders, including Customer Leadership, Brand and Commercial, IMX, Connections and Bottlers
- Inspire and influence both internal teams and external partners with clear, compelling category and customer strategies
- Navigate and align diverse stakeholders to drive execution against shared growth priorities
What We Can Do For You- Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world and we're always innovating.
- Expansive & Diverse Customers: We focus on a diversified and large range of customers each day.
- Critical experiences: We work as a global network with a wide range of cross-functional partners to step-change the way we refresh the world and make an impact every day
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Skills:Account Management, Business Development, Business Insights, Communication, Cross-Functional Teamwork, Customer Insights, Decision Making, E-Commerce, Influencing, Leadership, Marketing, Negotiation, Results-Oriented, Shopper Marketing
Pay Range:United States of America: 169,000 USD - 200,000 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:30
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):United States of America
City/Cities:Rogers
Travel Required:00% - 25%
Relocation Provided:No
Job Posting End Date:June 17, 2026