Director, Credit Risk & Analytics

CarMax, Inc.

$120K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a quantitative field; Master's preferred.
  • 8–10 years in credit risk management or policy across various products.
  • Strong analytical skills for complex mathematical modeling and data analysis.
  • Ability to translate business objectives into actionable analysis tasks.
  • Experience in leading and inspiring analytical teams.

Responsibilities

  • Set originations strategy balancing growth, risk, and customer experience.
  • Evolve lending capabilities using technology and alternative data.
  • Manage P&L responsibilities through effective forecasting and guidance.
  • Lead a high-performing analytical team focused on excellence.
  • Influence executive strategy through data-driven insights.

Benefits

  • Product discounts on CarMax vehicles and services.
  • Career development programs and opportunities for advancement.
  • Collaborative and innovative work culture.
  • Comprehensive health and wellness benefits.
Full Job Description
9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144

Director, Credit Risk & Analytics

About this job

As the captive lender behind the nation's largest used-car retailer, CarMax Auto Finance (CAF) is the leader in making car financing simpler, fairer, and more transparent – empowering customers across the credit spectrum to unlock affordability and drive away in the dream vehicle.

The Director of Credit Risk & Analytics owns the analytical engine behind that business.  This is a builder's seat as much as an operator's. CAF is investing in our decisioning platform, our data infrastructure, and our use of alternative data — and we're looking for a leader who can both run the function with discipline and reshape it for what comes next.

You will spend your time

  • Setting originations strategy across credit policy, consumer pricing, fraud, and decisioning — balancing growth, risk-adjusted return, and customer experience
  • Evolving originations capabilities to further expansion into full-spectrum lending, through technology, alternative-data, and analytics.
  • Owning P&L responsibilities by developing forecast models and successfully steering the business to navigate a highly dynamic environment
  • Building and leading a world-class analytical team — hiring exceptional talent, developing manager-level leaders, and creating an environment where analysts do their best work
  • Influencing executive decision-making with data-grounded recommendations, and serving as a thought partner to CAF and CarMax senior leadership

What you will need to succeed

We're looking for a player-coach who builds and develops talent, holds a high bar on analytical rigor, and brings genuine curiosity about how new data, new techniques, and new business models can change what's possible in auto lending. Given the breadth of the role, this leader will need to earn trust quickly with executives, cross-functional partners, and other key stakeholders. 

To be eligible

  • Bachelor's degree in mathematics, statistics, finance, economics, a related field, or equivalent experience; Master's degree preferred
  • 8–10 years of proven credit policy and/or credit risk management experience (or equivalent) across multiple functional areas or products, including experience managing analysts and managerial staff; strong knowledge of financial services preferred
  • Strong conceptual thinking skill to design and manipulate complex mathematical models to explain and predict business metrics, and to analyze complex data to draw conclusions and make business recommendations
  • Ability to convert vague business objectives into concrete analysis tasks and lead a team to tackle them systematically
  • Ability to inspire and lead analytical teams to effectively design and execute strategies that meet business goals and objectives

Bonus points for

  • Advanced degree in a quantitative discipline (engineering, math, statistics, operations research, economics, physics, etc.)
  • Prior leadership experience in auto finance, consumer lending, and/or fintech
  • Hands-on familiarity with machine learning and alternative data in a lending context
  • Working proficiency in SQL, Python or R, and modern data / BI tooling (Snowflake, Tableau, etc.)

Work Location and Arrangement: 

This role will be based out of the CarMax Auto Finance office (Kennesaw, GA).  Associates will work onsite 4 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. 

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