Autodesk, Inc

Director, Consulting Delivery

Autodesk, Inc$141K — $252K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant technical field or equivalent
  • Proven managerial experience in consulting delivery within a technology company
  • Strong record in achieving bookings and revenue targets
  • Ability to develop relationships with major account sales and cross-functional teams
  • Skilled in persuasion, negotiation, and building consensus
  • Commitment to integrity and excellent customer service
  • Expertise in recruiting and developing high-performing teams
  • Excellent communication and presentation skills
  • Willingness to travel up to 30%

Responsibilities

  • Lead and develop a large team focused on consulting delivery and customer success
  • Drive bookings and revenue through effective management of Consulting Portfolio Owners
  • Ensure financial forecasting, quality delivery, and high customer satisfaction
  • Create and implement strategic plans to meet organizational and customer goals
  • Act as a strategic partner to Sales teams, presenting innovative ideas and solutions
  • Align the team on both short and long-term consulting delivery plans
  • Utilize best practices to maximize customer solutions and ROI
  • Identify required consulting skills, collaborating with HR for talent recruitment
  • Work with partners and vendors to build a flexible project talent pool
  • Collaborate with customer success leaders to enhance professional services globally
  • Engage with executives and major customers to address significant organizational needs
  • Manage team performance, mentoring, and recognition efforts

Benefits

  • Comprehensive health and financial benefits
  • Generous time-off policies and wellness programs
  • Access to resources for personal and professional development
  • Potential for annual cash bonuses and stock grants
  • Focus on creating a positive work environment to drive productivity
Full Job Description
Job Requisition ID #

26WD99723

Position Overview

Autodesk Consulting is seeking a talented and strong business focused Director of Consulting Delivery for our Architecture, Engineering and Construction (AEC) team. Reporting to the Americas Geo lead for Technical Advisory, and as a key member of the Americas Consulting Delivery leadership team, you will be responsible for leading the Americas AEC Consulting team providing critical value to our most important customers in the AEC industry.

You must be truly passionate about driving transformational customer outcomes and building a high-performing services team. The successful candidate is a natural leader who loves service delivery, has a talent for nurturing customer relationships, and is comfortable engaging across all levels of the customer organization. You bring a proven track record of exceptional skills and competencies in professional services delivery, collaboration (internally and externally), decision making, and the ability to position and deliver services with measurable results/outcomes.

Responsibilities
  • Lead a team of over 40 employees responsible for Consulting Delivery, and more broadly, contributing to overall customer success and adoption
  • Lead a team of Consulting Portfolio Owners responsible for achieving bookings and revenue targets aligned to our global objectives
  • The accountable leader for financial forecasting, delivery quality, and customer satisfaction for the AEC team
  • Develop and execute against strategic plans that ensure the AEC delivery team meets organizational objectives, contributes to customer success, and strong employee engagement
  • Become a strategic business partner to Sales leadership teams by presenting ideas, leading discussions and formulating solutions
  • Build organizational alignment around long and short-term regional Consulting Delivery plans
  • Leverage Consulting processes and best practices to ensure Autodesk customers are provided with solutions while ensuring the highest level of ROI for both parties
  • Identify the technical, functional, and consulting skills required for the success of Autodesk Consulting services, and collaborate with Human Resources to recruit individuals of the highest caliber
  • Partner with the channel organization and outside vendors to develop a high quality "as needed" project talent pool
  • Collaborate with other Autodesk Enterprise Customer Success leaders to ensure the highest level of professional services for all of Autodesk Enterprise Customer Success stakeholders worldwide
  • Regularly interact with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization
  • Responsible for selection, mentoring, coaching, performance management and assessment, and rewards and recognition. This includes team building with those from other units who participate on projects. Ensure proper performance management and rewards/recognition guidelines are followed within own team


Minimum Qualifications
  • Bachelor's degree in a relevant technical field (or equivalent)
  • Demonstrated experience as a manager of managers, achieving booking and revenue targets for the Consulting business of a technology company, and a solid understanding of services business fundamentals to include utilization optimization, margin performance, and global delivery models.
  • Enthusiastic and creative leader with the proven ability to inspire others
  • Experience developing close working relationships with major account sales teams and other functional groups
  • Ability to manage influence through persuasion, negotiation, and consensus building
  • Established track record of accountability and responsibility for deliverables in a professional services organization
  • Demonstrated ability in creating a culture of integrity, while striving for excellent customer service
  • Ability to respond strategically and diplomatically to the needs, concerns, issues, or ambiguity of customers
  • Proven expertise in recruiting, training, developing, and inspiring diverse and highly accomplished professionals - both at the manager and individual contributor level
  • Influence at all levels of the customers' organizations, negotiating win-win solutions, ensuring customers are over-satisfied with the performance
  • Excellent communication and presentation skills
  • The position may include up to 30% travel


Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $141,000 and $252,890. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

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About Autodesk, Inc

Autodesk, Inc. is an American multinational software corporation that makes software products and services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries. Autodesk is headquartered in San Rafael, California, and features a gallery of its customers' work in its San Francisco building.
Learn more about Autodesk, Inc
Size
12,600 employees
Market Cap
$40.1 billion
Industry
Net Income
$1.2 billion
Founded
1982
5 Year Trend
+16.6%
Revenue
$3.7 billion
NASDAQ

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