Inova Health Systems

Director, Clinic Operations Management, Pediatric Specialties

Inova Health Systems$110K — $130K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in healthcare management
  • 5+ years in healthcare operations (ambulatory or hospital setting)
  • Bachelor's degree in relevant field (or 4 years of equivalent experience)
  • Preferred: Experience with Pediatric Specialists of Virginia (PSV)

Responsibilities

  • Plan and supervise outpatient practices including scheduling, registration, and medical records
  • Build and manage teams for operational improvements
  • Ensure accuracy and completeness of front-end revenue cycle functions
  • Monitor patient access standards to optimize throughput
  • Promote positive interactions and training among healthcare staff
  • Resolve conflicts effectively within healthcare teams and with patients
  • Oversee financial performance and legal compliance of outpatient practices

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Retirement plan with Inova matching contributions
  • Up to $5,250/year in tuition assistance and $10,000 for student loans
  • Mental health support with 25 free sessions per year for all team members and their families
  • Paid time off and parental leave for work/life balance
Full Job Description
Job Description

We are looking for dedicated Director, Clinic Management, Pediatrics Specialties in the Fairfax and Ashburn areas to work in children's specialties including Inova Children's Hematology/Oncology, Inova Children's Pulmonology, Inova Children's Gastroenterology, Inova Children's Neurology and Inova Children's Orthopedics & Sports Medicine.

Featured Benefits:
  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off and paid parental leave.


The Director, Clinic Management plans, organizes, directs and supervises the activities of all assigned physician outpatient practices including patient scheduling, registration, medical records, financial controls, staffing, facility management and reporting/communication of operational and financial outcomes to staff, physicians and Inova Health System management. Maintains effective and responsive relationships with physicians, patients, their families and other providers. Takes ownership of physician outpatient practice operations including budgeting, productivity management for clinical staff/physicians/non-clinical staff, non-salary expense control, cash control and identification of capital needs for the operation.

Job Responsibilities:

  • Actively seeks out opportunities to share and receive best practice/process improvement initiatives with peers inside and outside of Inova Health System.
  • Takes ownership of the completeness and accuracy of all front-end Revenue Cycle functions including registration, referral/authorizations, collection at the time of service, etc.
  • Effectively builds ad-hoc and permanent teams to initiate change and influence future improvements.
  • Ensures that accurate and complete records of patient visits are maintained and that equipment is safe and in proper working order.
  • Establishes, monitors, and manages standards for Patient Access to optimize throughput (i.e. telephone, new and established patient appointments, and waiting room wait times).
  • Promotes improvement through positive interactions with physicians and may conduct/participate in training personnel, students, and other staff.
  • Demonstrates effective communication skills and discretion in the resolution of conflict among healthcare team members, patients, and families.
  • Ensures that site-specific policies and procedures are in place to safeguard cash, checks, charges, or other currency.
  • Oversees Physician Outpatient Practice to ensure it is performing effectively, which may include but is not limited to, preparing and implementing business strategy to achieve the organization's goals, ensuring legal compliance, communicating and collaborating with stakeholders, managing employment decisions and contributions of supporting team members, and managing departmental budget and fiscal success.


Minimum Requirements:

  • Experience - 3 years healthcare management experience, 5 years of experience in healthcare operations in an ambulatory or hospital setting
  • Education - Bachelor's degree in relevant field (or 4 years of experience in lieu of degree)


Preferred Requirements:
  • Previous Pediatric Specialists of Virginia (PSV) work experience

Additional Details:

  • Application deadline: this position will remain posted for 30 days from the original posting date. Applications must be submitted before the posting closes.
  • Tentative employment start date: June 2027


Applicants may be considered for current and future opportunities.

About Inova Health Systems

Inova Health Systems is a non-profit healthcare organization that provides medical services to patients in Virginia and the Washington, D.C. metropolitan area. The organization was founded in 1956 and is headquartered in Falls Church, Virginia. Inova Health Systems operates several hospitals and medical centers, as well as a network of primary care and specialty clinics. The organization is committed to providing high-quality, patient-centered care and is recognized for its expertise in areas such as cancer care, heart and vascular care, and women's health.
Learn more about Inova Health Systems
Size
18,000 employees
Industry

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