PatientPoint

Director, Client Sales

PatientPoint$125K — $150K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in pharmaceutical media sales, agency account management, or digital marketing.
  • Familiarity with Business Development dynamics and client retention strategies.
  • Solid understanding of the emerging pharmaceutical landscape; point-of-care experience is valued.

Responsibilities

  • Build expertise in point-of-care media to advise clients effectively.
  • Develop relationships across accounts to minimize renewal risk.
  • Identify expansion opportunities within existing accounts.
  • Navigate complex client situations and coordinate with senior leadership as needed.
  • Collaborate with Client Success and Marketing to enhance program performance.

Benefits

  • Competitive compensation package.
  • Flexible time off for personal wellness.
  • Hybrid work options available.
  • Mental and emotional wellness resources provided.
  • 401K plan for retirement savings.
Full Job Description
Job Summary

PatientPoint is looking for a Director, Client Sales to lead retention and growth across our emerging pharmaceutical client base. You'll hunt new business to secure new clients leading to retention and expansion of the business. This is a high-visibility, high-growth seat on our Business Development team, with a strong internal support system built to help you deliver for clients and hit your numbers.

What You'll Do:
  • Build deep expertise in point-of-care media so you can advise clients credibly on how to grow their footprint with PatientPoint.
  • Develop and nurture multi-threaded relationships within each account, reducing single-point-of-contact risk and strengthening renewal likelihood.
  • Identify and cultivate expansion opportunities - additional brands, new indications, incremental budget.
  • Navigate complex client situations and internal processes, knowing when to loop in senior leadership or cross-functional support.
  • Partner with Client Success and Marketing to ensure program performance data supports the renewal and expansion conversation.

What We Need:
  • 5+ years of experience in pharmaceutical media sales, agency account management, or digital marketing.
  • Working knowledge of the Business Development function and the specific dynamics of retaining and growing newly won clients.
  • Strong knowledge of the emerging pharmaceutical landscape; point-of-care experience is a plus.

What You'll Need to Succeed:
  • An outgoing, client-first mentality with genuine curiosity about what makes a brand's launch succeed.
  • Fluency in RX brand marketing plans and objectives, and how to position PatientPoint's health vertical against them.
  • A driven, independent operator who takes ownership of account outcomes without needing to be managed closely.
  • Strong consultative instincts - able to bring data-backed recommendations to clients that improve program performance and surface the next opportunity.
  • A collaborative approach; this role works closely with Client Success, Marketing, and BD leadership to deliver results.


What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

About PatientPoint

PatientPoint is a healthcare technology company that provides patient engagement solutions for physician practices and hospitals. The company's platform includes digital waiting room screens, interactive exam room touchscreens, and mobile apps that provide patients with educational content, appointment reminders, and other information. PatientPoint's customers include healthcare providers across the United States. The company was founded in 1987 and is headquartered in Indianapolis, Indiana.
Learn more about PatientPoint
Size
500 employees
Industry
Founded
1987

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