Director - Client Growth Partner (IT Consulting / Retail & CPG)

Nagarro

$120K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • At least 5 years in key account leadership with large, complex accounts ($20M+) at a reputable firm.
  • Strong relationship-building skills with client executive leadership (CIOs, CTOs, CDOs).
  • Proven expertise in AI transformation discussions within a specific industry vertical.
  • Ability to shape deals and demonstrate commercial acumen, including navigating procurement processes.
  • Collaborative mindset, effectively partnering with engineering and capability teams.

Responsibilities

  • Drive a 15%+ year-over-year growth for assigned accounts.
  • Collaborate on structured account planning to align with client success objectives.
  • Engage with CXO-level executives to influence the agenda on AI initiatives.
  • Work with internal teams to identify and sell expanded service offerings.
  • Obtain client testimonials to validate the quality of Nagarro's services.

Benefits

  • Opportunity to work with top-tier clients in a strategic partner role.
  • Impactful work driving AI transformation in major industries.
  • Collaboration with a talented team of professionals in the technology sector.
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

Similar Jobs

More Jobs at Nagarro

More Enterprise Technology Jobs

Find similar Director - Client Growth Partner (IT Consulting / Retail & CPG) jobs: