Harrison and Star

Director, Client Advice & Management

Harrison and Star$130K — $150K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years' experience in Marketing, Advertising or Media
  • 4+ years' experience in a management role
  • Strong understanding of client relationship management
  • Proficient in project management from start to finish
  • Background in consulting or integrated communication is preferred
  • Experience with pharmaceutical brands is a plus

Responsibilities

  • Manage day-to-day operations of the Client Advice and Management team
  • Ensure timely and effective communication with all client requests
  • Contribute to and draft proposals, recommendations, and conduct client meetings
  • Build strong relationships with client leads and partner agencies
  • Coordinate asset delivery by communicating creative needs to partner teams
  • Oversee financial stewardship, budget management, and billing accuracy
  • Participate in client briefings and communicate objectives to internal teams

Benefits

  • Inclusive team culture focused on talent development
  • Opportunities for professional growth within the organization
  • Emphasis on delivering best-in-class solutions for clients
  • Regular feedback and performance management support
  • Work in a collaborative environment with integrated teams
Full Job Description
Agency:
Initiative

Job Function:
Account Management and Growth

Job Subfunction:
Account Management

Job Description:
Position Summary
The Director, Client Advice and Management, supports the Group Director in their mission to deliver business-appropriate, best-in-class solutions for Initiative clients. You partner with the integrated Initiative team and across Mediabrands SBUs to ensure brilliant strategy, design, flawless execution, and most importantly, delivery on KPIs and business results for your client.
You support the Group Director in day-to-day management of the client and the internal team. Your daily insights will keep your Group Director ahead of the game with your category expertise, status updates and proactive guidance. You have excellent knowledge of your clients' business and are an authority on Initiative and the SBUs to your clients, colleagues and staff. You identify challenges and opportunities, both internally and externally, and seek solutions that achieve the client's goals. The Director "makes the trains go" - and is accountable for ensuring everything is operating smoothly, accurately, and on deadline.

Responsibilities
Day to day driver and quality manager of the Client Advice and Management team
Manages all communications in a timely manner, with no request going unnoticed.
Contribute to and author client proposals, recommendations and points of view; leads, issues, and conducts weekly client meeting
Build relationships with day to day leads on the client side, as well as with clients' partner agencies
Ensures communication of creative needs and coordinates with partner agency teams on timely delivery of assets for campaigns
Responsible for ensuring all client financial stewardship, reporting, budget management, authorization and billing needs are met in a timely an accurate fashion
Participate in all client briefings, and articulate client needs and objectives to the integrated Strategy, Communications Design and Partnership leads
Apply a client lens to all areas of Initiative product, ensuring solutions developed are business-appropriate and meet agreed-upon KPIs
Develop your client advice team through performance management and giving consistent feedback
Actively drive and support the efforts of leadership and the integrated client team, including SBUs, to deliver brilliant work, best in class, integrated solutions, and flawless execution, contributing to positive client satisfaction scores

Required Skills & Experience
Experience in Marketing, Advertising or Media
Experience leading, managing and developing a staff
Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors
Ability to drive projects from conception to completion; strong project management experience
Background in consulting, marketing, advertising or integrated communication

Desired Skills & Experience
7+ years' relevant experience with 4+ years' management experience
Strong leader, presenter and packager of opportunities
Strong commercial acumen
Prior experience working on a pharmceutical brand130,000.00 - 150,000.00

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

About Harrison and Star

Harrison and Star is a healthcare advertising agency that provides marketing and advertising services to pharmaceutical and biotechnology companies. The company offers a range of services including brand strategy, creative development, digital marketing, and market research. Harrison and Star was founded in 1986 and is headquartered in New York, New York.
Learn more about Harrison and Star
Size
500 employees
Industry
Founded
1986
NASDAQ

Similar Jobs

More Jobs at Harrison and Star

More Pharmaceuticals & Biotech Jobs

Find similar Director, Client Advice & Management jobs: