Director, Channel Service Sales

Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree preferred.
  • 10+ years experience with enterprise channel partners focusing on solution selling.
  • 5+ years management experience leading large teams with substantial revenue oversight.
  • Strong business acumen with strategic planning and leadership skills.
  • Proven ability to influence strategy and set policies.

Responsibilities

  • Drive annual and quarterly services revenue targets.
  • Develop and execute growth strategies for various service offerings.
  • Build trusted relationships with C-level executives and key stakeholders.
  • Recruit and mentor high-performing sales teams.
  • Drive adoption of sales tools and data-driven decision-making.

Benefits

  • Comprehensive health and wellbeing benefits for team members and their families.
  • Investment in personal and professional development programs.
  • Commitment to unconditional inclusion and flexibility in work arrangements.
Full Job Description
Director, Channel Service Sales

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Job Description:

The Director of Channel Service Sales is a strategic leadership role responsible for guiding the Channel Services team across North America, focusing on all Channel Partners within the ecosystem. This role leads a team of approximately 20 direct and indirect members, driving services revenue, and aligning operational excellence with strategic organizational goals. The Director of Channel Service Sales acts as a key advisor to executive management, setting policies, influencing strategy, and ensuring successful execution of business plans within the channel ecosystem.

Location: This position is based at an HPE office within the United States

Key Responsibilities

Business Growth & Revenue Leadership
  • Own attainment of annual and quarterly services revenue targets.
  • Drive growth across renewal, expansion, attach, support services, and recurring revenue offerings.
  • Develop and execute territory, channel, and account-based growth strategies.
  • Identify new market opportunities and service-led business models.


Customer & Partner Engagement
  • Build trusted relationships with C-level executives and key stakeholders.
  • Partner with sales, presales, delivery, and customer success teams to maximize customer outcomes.
  • Strengthen strategic partner relationships to expand services penetration and increase share of wallet.
  • Lead executive business reviews and customer engagement strategies.


Sales Leadership & Team Development
  • Recruit, coach, mentor, and develop high-performing sales teams.
  • Establish clear performance expectations and accountability.
  • Create succession plans and develop future leaders.
  • Foster a culture of collaboration, inclusion, innovation, and continuous improvement.


Strategic Planning & Execution
  • Develop annual business plans, forecasts, and pipeline strategies.
  • Monitor sales performance metrics and implement corrective actions as needed.
  • Drive adoption of sales tools, automation, CRM, and data-driven decision making.
  • Collaborate with finance and operations teams on forecasting and resource planning.


Operational Excellence
  • Ensure forecast accuracy and pipeline discipline.
  • Manage budgets and resource allocation effectively.
  • Drive process improvements that increase productivity and seller efficiency.
  • Ensure compliance with company policies and governance standards.


Qualifications & Experience:
  • Bachelor's degree required; advanced degree preferred.
  • Minimum of 10 years experience working with enterprise channel partners, with a focus on solution selling
  • Minimum of 5 years management experience, with a proven track record of leading large teams and managing large revenues.
  • Strong business acumen, strategic planning, and leadership skills.


Required Skills & Competencies:
  • Strategic sales planning and execution
  • Leadership of large, complex teams
  • Deep understanding of channel partner ecosystems and enterprise solutions
  • Financial acumen, including P&L management
  • Excellent stakeholder management at executive levels
  • Ability to influence strategy and set policies
  • Strong communication, negotiation, and interpersonal skills
  • Change management and proactive problem solving
  • Experience in North American markets
  • Proven ability to deliver results in a fast-paced, competitive environment
  • Industry knowledge in enterprise solutions, services, and solution selling methodologies


This role is critical for driving HPE's channel service growth and maintaining its competitive position in the industry. The successful candidate will possess a strategic mindset, exemplary leadership skills, and a robust network within the enterprise channel ecosystem.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:



#unitedstates

#executive

Job:
Sales
Job Level:
Director

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 269,000 - 573,000 in California // 236,500 - 573,000 in Georgia
This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 60%/40%."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

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