Scotiabank

Director, Change and Organizational Enablement

Scotiabank • $120K — $150K *
Toronto, ON M3C 0E3In-Person
Information Technology
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Proven experience delivering complex strategies in the technology sector
  • 7-10 years leading change in large enterprise IT programs
  • Exceptional writing and communication skills, particularly for executive audiences
  • Experienced in creating and managing reporting functions for executives
  • Background in promoting employee engagement and inclusion initiatives
  • Certified in Prosci Change Management or equivalent
  • Project Management experience is essential
  • Understanding of Cloud, Data & AI technologies is a plus

Responsibilities

  • Identify impacts of transformation on people, processes, and technology, and lead change plans
  • Develop organizational change strategies aligned with the Bank's priorities
  • Serve as a subject matter expert in change management for leaders
  • Engage key partners in Cloud, Data & AI initiatives for successful delivery
  • Support CTO programs with advice on strategic initiatives and improvements
  • Create and manage communication plans for stakeholders during transformations
  • Draft executive-level messages and reports for CTO initiatives
  • Partner with HR to enhance employee engagement and culture
  • Coordinate large-scale transformation initiatives and events
  • Ensure adherence to risk management standards in operations

Benefits

  • Focus on Diversity, Equity, Inclusion & Allyship in the workplace
  • Commitment to accessibility and accommodation for all employees
  • Opportunities for upskilling through courses and tuition assistance
  • Competitive rewards program with flexible vacation and benefits starting day one
  • Collaborative work environment with amenities like free refreshments
  • Community engagement opportunities for all employees
Full Job Description
Requisition ID: 255989

Leads all change management, communications and engagement efforts for the Chief Technology Officer. Ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

The Director plays a key role in aligning the Bank's vision, strategy, and priorities by building and managing constructive relationships across the senior leaders, driving critical deliverables and overseeing change management, communications and engagement activities.

Is this role right for you? In this role, you will:

  • Identify key transformation impacts across people / processes / technology, defines and leads plans for organizational change and enablement, mitigation approaches to minimize impacts, and communicate the change.
  • Facilitate the development and design of organizational enablement and change strategy aligned to the Bank's must win priorities, and overall ScotiaTech strategy.
  • Serve as an in-house change management SME providing counsel and expertise to leaders and program partners. Drive the identification of barriers to change and collaborate with senior leaders to mitigate resistance.
  • Identify and engage key partners in the Cloud, Data & AI journey (Business & Technology) to ensure coordinated delivery success
  • Support CTO programs by advising on strategic initiatives and process improvements. Contribute to metrics and reporting to ensure priorities remain on track and report ongoing results to Senior Leadership.
  • Responsible for communication support across Chief Technology officer including Data & AI, Cloud, and Enterprise Architecture
  • Craft a clear transformation narrative to support the rationale for the changes, beginning by formulating a point of view based on input from program sponsors and existing documentation of the vision, mission, strategy and transformation OKRs.
  • Craft and deliver on communications plan for key messages targeted at impacted stakeholder groups. Includes internal knowledge of existing communications deployment methods that can be used to send stakeholder communications (e.g. email newsletters, townhalls etc.)
  • Support external initiatives and coordination with Talent Marketing and video and design services for CTO content
  • Provide change and communications support and council across the CTO portfolios to operationalize efficiencies and enable higher performance outcomes. Draft executive messages, communications and decks.
  • Partners with HR to drive strategies and execution to support employee engagement and culture change evolution.
  • Support the coordination, communications and execution of large-scale Cloud, Data & AI transformation initiatives (Hackathon, Tech Events, Hiring events)
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Proven experience enabling the delivery of highly complex, matrixed strategies within the technology space
  • Minimum of 7-10 years of experience leading change for large enterprise IT programs with a proven track record of success.
  • Outstanding writing and communications skills, incl. experience producing C-suite materials
  • Previous experience leading the creation, communication, and sustainment of reporting functions including benchmarking, KPI development, and reporting at the executive level
  • Experience supporting Employee focused initiatives and communications to drive a culture of inclusion and engagement.
  • Prosci or Change Management certified.
  • Project Management experience
  • Understanding of Cloud or Data & AI Technology (asset)
  • Performance and results oriented leadership skills
  • Strong organizational skills and the ability to effectively manage multiple tasks simultaneously


What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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