Job DescriptionJob DescriptionAbout the Role This role leads the Internal Audit Group's assurance strategy and coverage for AI/Gen AI. The Director will drive audit engagements end-to-end - overseeing planning and execution, evaluating the design and effectiveness of controls, and delivering actionable insights that strengthen AI governance, AI lifecycle management, and AI risk assessment practices across the enterprise.
About the Team: Our Data Science and Model Risk/AI team plays a critical role in supporting Internal Audit by providing specialized assurance over models and AI/Gen AI solutions used across the enterprise. We deliver independent, risk-based evaluations that help auditors gain a clearer understanding of how models and AI are developed, governed, validated, and deployed within the business. By combining quantitative expertise with business and regulatory knowledge, the team helps uncover model risks, assess governance practices, and highlight opportunities to strengthen controls - ultimately enhancing the depth, rigor, and quality of Internal Audit's coverage over AI and model risk.
Responsibilities- Develop and implement an audit coverage strategy for Gen AI, ensuring alignment with organizational goals. The audit strategy should help assess potential risks and vulnerabilities in Gen AI use cases and allow the Internal Audit Group to provide the First and Second Lines with sound recommendations for effective risk mitigation.
- Lead specialized ("core") audits focused on Gen AI to assess the Company's Gen AI governance, risk management framework and supporting control processes. This involves assessing the governance, risk management and internal control processes that support the ideation, development, deployment and monitoring of the Gen AI use cases.
- Educate and advise the Internal Audit Group on an effective approach for assessing Gen AI risks across audit portfolios.
- Effectively challenge the Gen AI use case developers/users, risk management groups/committees to ensure that the appropriate risks are identified and documented correctly.
- Identify potential biases, ethical concerns, and risks associated with Gen AI use cases and ensure that such use cases comply with tech standard, data management/data governance requirements, privacy laws, and industry-specific regulations; evaluate broader implications of the use of Gen AI for reputational, strategic and compliance risks.
- Maintain internal audit competency through ongoing professional development; and keep abreast of the latest developments in Gen AI technologies, ethical considerations, and regulatory requirements, and update the audit coverage strategy accordingly.
- Work closely with diverse internal and external stakeholders, including technology, risk, privacy, and legal teams, to create and implement audit plans that address the distinctive challenges associated with Gen AI methodologies.
- Set direction and provide oversight during the planning, execution, and reporting phases of all audit engagements in the assigned audit portfolio, including special advisory reviews; and ensure ongoing monitoring activities are effective in capturing existing, upcoming, and emerging risks.
- Assess the control effectiveness and deliver high-quality audit findings
- Demonstrate strong judgement and sound decision making
- Effectively coach, instruct, mentor and develop junior colleagues and co-sourcing personnel.
Qualifications- Advanced degree (Minimum a master's degree) in Computer Science/ Financial Engineering/Statistics
- 8+ years of relevant work experience in the financial industry, preferably in Banking Industry
- Strong managerial skills, written and verbal communication skills, analytical, problem solving, lateral thinking and interpersonal skills
- Experience in developing/validating/auditing of AI/ML Models
- Experience with regulatory interaction
- Understanding of local and globally significant regulatory requirements pertaining to AI/Gen AI.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
