Director, Application Services - Information Technology

Southeast Missouri State University

$80K — $100K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or information technology
  • Five years' experience developing and supporting database-driven software applications; familiarity with Banner is advantageous
  • Proficiency in one or more programming languages; experience with Visual Studio in Visual C is a plus
  • Experience developing SQL queries and views
  • Background in data reporting; experience with SSRS is beneficial
  • Experience with database systems such as MS SQL Server
  • Supervisory experience and effective communication skills

Responsibilities

  • Lead and manage a team of programmer/analysts and data engineers
  • Mentor staff on problem analysis and programming best practices
  • Prioritize, assign, and schedule work for project completion
  • Coordinate project work and establish project goals
  • Support ERP systems and resolve related issues
  • Liaise with functional offices to ensure solutions meet business needs
  • Chair the Business Systems Management Committee and set development goals

Benefits

  • Full-time employment with a stable university setting
  • Opportunity for professional development through mentorship
  • Engagement with various departments to influence system development
  • Leadership role with a chance to shape IT direction
  • Work in a collaborative team environment with a focus on customer service
Full Job Description
Salary: Depends on Qualifications
Location : Cape Girardeau, MO
Job Type: Full-Time
Job Number:
Division: Finance and Administration
Department: Information Technology
Opening Date: 06/12/2026

Position Summary

Director, Application Services
Information Technology

Full Time

Primary Responsibilities

  • Provide day-to-day leadership, guidance, and performance management for a team of programmer/analysts and data engineers supporting university applications, business systems and data integration needs
  • Mentor staff in problem analysis, programming best practices, data protection/compliance, and office procedures
  • Set priorities and assign and schedule work to ensure projects, upgrades, problems resolutions, and needed integrations are accomplished
  • Coordinate project work and establish realistic goals and expectations
  • Work with staff as needed to support ERP systems and resolve problems
  • Coordinate with functional offices (Admissions, Finance, HR, Registrar, etc.) to ensure solutions meet business requirements
  • Chair the Business Systems Management Committee and help set goals, timelines, and direction for system development and support
  • Oversee adherence to development methodologies, documentation standards, and change-management processes
  • Set standards for application and database development
  • Work with staff to track and document system development and support for business continuity


Required Qualifications
  • Bachelor's degree in computer science or information technology
  • Five years' experience working in a team environment developing and supporting database driven software applications; experience in Banner a plus
  • Demonstrated competency in one or more programming languages; experience developing in Visual Studio in Visual C a plus
  • Experience developing queries and views in SQL
  • Experience in data reporting; experience using SSRS is a plus
  • Experience using database systems such as MS SQL Server
  • Experience working in a team environment; experience working in higher education is a plus
  • Supervisory experience
  • Ability to communicate technical procedures and concepts, both in writing and verbally to individuals without a technical background
  • Demonstrated experience and understanding of quality customer service


Required Information & Deadline
Application Deadline: To ensure full consideration, application materials must be received by July 5, 2026. The position will remain open until filled
To Apply: Submit the following items online by clicking on the APPLY button at the top of the page:
  • Letter of interest addressing position qualifications
  • Current Resume
  • Names and contact information of three professional references

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