Full Job Description
Role Overview
UKG is seeking an exceptional Director of Engineering to build and lead the Agentic Acceleration Group, a center of excellence for transforming software delivery through agentic AI. Lead the organizational transformation required to establish UKG as a leader in AI-native software development.
Responsibilities:
Team Leadership & Organizational Development
• Build and scale a high-performing team of engineers, platform architects, product managers, and AI specialists; own hiring, performance, development, and retention.
• Define the group's operating model, roles, rituals, and specialization areas as the organization grows.
• Create a culture of innovation, technical excellence, psychological safety, customer obsession, and continuous learning.
Strategy & Business Impact
• Define OKRs and success metrics for adoption, engineering velocity, quality, cost efficiency, and developer satisfaction; translate platform capabilities into business value.
• Partner with engineering and product leaders across divisions to align on standards, gather requirements, and drive transformational change at scale.
Technical Leadership & Architecture
• Establish the architecture for organization-wide agentic AI capabilities across Google ADK and complementary platforms, including orchestration, extensibility, and integration patterns.
• Guide innovation in multi-agent systems, tool ecosystems, human-in-the-loop workflows, and production readiness for safety, cost, latency, and reliability.
• Define agent safety, governance, and responsible AI controls in partnership with security, legal, and compliance teams.
Execution & Operational Excellence
• Build platform instrumentation and observability to measure agent performance, developer adoption, quality impact, reliability, and ROI.
• Set standards for service health, SLAs, incident response, reliability, uptime, and cost management for agentic systems.
• Communicate progress, trade-offs, and strategic decisions clearly to engineering VPs, product leaders, and executive stakeholders.
Innovation & Thought Leadership
• Stay current with agentic AI research, evaluate emerging technologies, and foster a culture of experimentation and learning.
• Build strategic relationships with technology partners such as Google, Anthropic, and platform vendors to accelerate innovation.
• Drive internal knowledge sharing through documentation, training, engineering blogs, lunch-and-learns, and communities of practice.
Qualifications:
• Bachelor's or Master's degree in Computer Science, Engineering, or related field, or equivalent experience.
• 12+ years of professional software development experience, including 5+ years in engineering leadership roles managing managers or teams of 15+ engineers.
• 3+ years of hands-on experience building production agentic AI systems, LLM-powered applications, or AI/ML platforms at scale.
• Proven ability to build, scale, and retain high-performing engineering teams.
• Deep technical expertise in agentic AI platforms such as Google ADK, Anthropic Claude SDK, LangChain, or LangGraph, with the ability to guide architecture and technical direction.
• Strong understanding of prompt engineering, agent design patterns, multi-agent orchestration, and production AI system challenges including safety, cost, latency, and reliability.
• Demonstrated success driving large-scale technical transformation, organizational change, and adoption programs across multiple teams or organizations.
• Experience defining product strategy, building roadmaps, and delivering results in complex, ambiguous environments.
• Experience with cloud platforms, modern DevOps practices, and enterprise-scale software delivery.
• Exceptional communication, influence, stakeholder management, and business acumen, with the ability to connect technical investments to measurable business outcomes.
The pay range for this position is $163,900 to $270,882. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits