American Express

Dir-Infra Engineering

American Express$130K — $180K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Degree or equivalent work experience
  • 10 years of experience with MacOS, DEX, or Browser environments
  • Advanced knowledge of Microsoft Intune or Jamf
  • Demonstrated success in delivering programs across multiple release cycles
  • Excellent communication, leadership, and analytical skills
  • Time management expertise with prioritization ability
  • Strong collaborative skills, influential without formal authority

Responsibilities

  • Lead engineering teams for MacOS, Browser, and Digital Employee Experience in the Digital Workplace
  • Strategically prioritize team tasks
  • Manage vendor relationships effectively
  • Conduct system analysis and gather requirements
  • Support deployment of systems for over 100,000 clients
  • Contribute to technical design and planning
  • Facilitate requirements understanding and issue resolution
  • Collaborate with stakeholders on strategic projects
  • Implement Agile methodologies for team operations
  • Align team strategy with overall architecture

Benefits

  • Flexible work options
  • Comprehensive health and wellness programs
  • Opportunities for professional development
  • Access to the latest technologies
  • Engaging company culture fostering innovation
Full Job Description
Responsibilities

Responsible for leading engineering teams for MacOS, Browser, and Digital
Employee Experience for Digital Workplace.
Performs core leadership aspects to support the MacOS Operating System, DEX,
and browser.
• Strategically prioritize work for the team
• Managing vendor relationships
• Participates in current state system analysis, requirements gathering, and
documentation
• Supports configuration and implementation deployments to 100,000+
clients
• Contributes to the creation of technical design/implementation planning
• Supports requirements understanding and issue resolution
• Work with stakeholders on strategic efforts
• Operates the team in an Agile methodology
• Aligns strategy with Architecture

Qualifications

Degree or equivalent work experience
• 10 years of experience administering MacOS, Dex, or Browser
environments
• Advanced understanding of Microsoft Intune or Jamf
• Proven history of program delivery over multiple release cycles
• Strong written, verbal communications, presentation skills, leadership,
problem solving and analytical skills.
• Practical experience in effective time management, including the ability to
prioritize effectively.
• Proven collaboration skills along with the ability to influence without
authority
Preferred Qualifications
• Advanced troubleshooting
• Familiarity with Identity and Access Management
• Knowledge of Agile Practices

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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