Essential Job Functions:- Serve as the day-to-day operational lead for the enterprise Slack rollout, owning the project plan, timelines, and deliverable tracking across departments.
- Act as the primary liaison between the bank and external implementation consultants, managing meeting cadence, action items, and follow-through.
- Coordinate with IT, Compliance, and other stakeholders to ensure platform configurations, permissions, and policies align with bank requirements.
- Design and execute change management activities including department onboarding, training sessions, and communications to drive platform adoption.
- Build and maintain adoption dashboards and KPIs to track rollout progress, engagement metrics, and usage trends across business units.
- Identify barriers to adoption and proactively develop solutions in partnership with department leads and IT.
- Develop and maintain comprehensive documentation including process guides, training materials, FAQs, and rollout playbooks.
- Support leadership in preparing executive-level updates, presentations, and status reports on the adoption initiative.
- Monitor emerging best practices in enterprise digital adoption and recommend enhancements to the bank's approach.
- Collaborate across departments to identify and document business requirements for workflow automation and reporting needs
- Over time, expand scope to support adoption of additional digital workplace tools (e.g., Tableau, AI-assisted workflows, agents) as the initiative evolves.
Knowledge, Skills and Experience Requirements:- Bachelor's degree in Business, Finance, MIS, or a related field
- 1-3 year of experience in project coordination, change management, business systems - preferably in the financial services industry
- Demonstrated ability to manage cross-functional projects with multiple stakeholders and competing priorities
- Experience tracking and reporting on platform adoption or user engagement metrics
- Experience with Slack and BI tools (e.g., Tableau) and Proficiency in Excel
- Strong communication skills - written, verbal, and presentation - with comfort engaging senior stakeholders.
- Ability to work independently and as part of a team in a fast-paced environment
Our job titles may span more than one career level. The starting base salary for this role is between $80,000 - $100,000. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.Hybrid Work ModelEffective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as "remote".
Search Firm Representatives- Please Read CarefullyAmalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
