Verizon Communications

Digital Marketing-Senior Manager

Verizon Communications$115K — $201K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 4+ years of work experience.
  • 6+ years of relevant experience in marketing operations, campaign management, or martech.
  • Deep hands-on experience with marketing and customization tools.
  • Strong understanding of agentic AI and orchestration concepts.
  • Familiarity with marketing data infrastructure.

Responsibilities

  • Lead end-to-end design and rollout of AI tools for campaign briefs.
  • Architect agentic workflows to optimize downstream tasks.
  • Build AI-enabled scaling systems for various marketing formats.
  • Own the roadmap for AI tool implementation in campaigns.
  • Establish governance frameworks for automated content creation.

Benefits

  • Comprehensive healthcare coverage: medical, dental, and vision.
  • Matched 401(k) savings plan.
  • Up to 8 paid holidays and 6 personal days per year.
  • Paid parental leave and adoption assistance.
  • Tuition assistance for further education.
Full Job Description
What you'll be doing...

As the Lead of Emerging Marketing Technology for Verizon Value, you will step into a highly technical product, operations, and marketing role that places you at the forefront of change at the intersection of marketing and AI. The role is responsible for leading the end-to-end design, deployment, and adoption of agentic AI workflows across the marketing lifecycle, acting as the critical bridge between marketing strategy and technical engineering teams to build closed-loop automation systems. Key responsibilities include executing the brand's Generative and Answer Engine Optimization (GEO/AEO) roadmaps to maximize visibility across leading LLM platforms. Additionally, the position owns vendor procurement, technical architecture collaboration, and the governance frameworks necessary to mitigate adoption friction and ensure brand safety.

Key Responsibilities:

Agentic & Orchestration AI Tooling
  • Leading E2E design and roll out of AI tools to assist in campaign brief creations - systems that ingest brand guidelines, historical performance, audience data, and competitive context to draft or strengthen briefs and creative.
  • Architecting agentic workflows that can take and orchestrate downstream tasks - e.g. routing to creative scaling tools, triggering compliance/QA checks, populating media specs and naming.
  • Building AI-enabled scaling systems that take a hero asset and adapt it across formats (paid social, display, email, OOH, retail assets, etc.) and channels with minimal manual rework.
  • Owning roadmap for where in the campaign lifecycle AI tools provide the most leverage and sequence builds across the portfolio of brands.
  • Designing "human-in-the-loop" workflows that make creatives feel empowered by AI tools rather than replaced by them, actively solving for adoption friction.
  • Owning the execution of the GEO/AEO roadmap; monitor brand "citations" in LLMs, manage AI-readable schema, and turn the GEO strategy into actionable tactics for the SEO and affiliate team.


Technical Build
  • Partnering with data and analytics teams to design closed loop performance monitoring systems to surface in-flight campaign performance, identifying what's working /underperforming and automatically feed learnings back into briefs, creative testing roadmaps, and optimization backlogs.
  • Defining technical architecture decisions in partnership with GTS/analytics; where orchestration logic lives, how brands campaign data feeds into agents, how outputs get reviewed before going live.
  • Being responsible for translating marketing requirements into technical user stories for data engineers, and vice versa.


Governance, Quality, Adoption
  • Established guardrails, QA workflows, and brand safety/compliance review processes for AI-generated or assisted briefs and creative.
  • Building measurement frameworks proving ROI of AI tooling investments.
  • Creating training and enablement materials champion adoption across marketing teams.
  • Owning the evaluation, procurement, and ongoing lifecycle of third-party AI vendors and open-source models used in their orchestration pipelines.


Emerging Technology
  • Continuously scanning trends and translate them into a prioritized roadmap of what to pilot, monitor, and deprioritize (e.g. social commerce, AI commerce, etc.).
  • Aligning priorities with channel teams (e.g. performance marketing, media, SEO, social, PR) to design and structure pilots.
  • Building the case to scale winning pilots (tooling, playbooks, measurement) then hand off to the appropriate execution team.

What we're looking for...

You'll need to have:
  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • marketing with direct experience in marketing operations, campaign management, or martech.
  • Deep hands on building and customization tools and platforms in a marketing/business context.
  • Strong working knowledge of agentic AI and orchestration concepts: multi-agent workflows, RAG, prompt chaining, structured data/context engineering, how agents handoff tasks to one another.
  • Understanding of marketing data infrastructure - how briefs template, DAMs, campaign management tools, and performance/BI systems could feed into or receive output from AI agents.


Even better if you have one or more of the following:
  • MBA highly preferred.
  • Understanding of what makes a strong campaign brief and what data should inform it.
  • Experience with creative production workflows and the practical challenges of scaling creative and the practical challenges of scaling creative across many formats/channels.
  • Strong leadership and communication skills to drive recommendations, articulate tradeoffs, and communicate plans to senior executives.
  • Ability to translate complex ideas and express them in concise, simple to understand ways.
  • Strong project management skills, multi tasking is vital to success.
  • Leadership in digital space and strong knowledge of digital media platforms.
  • Demonstrated ability to direct and set strategy; follow through with execution.
  • Excels at working under pressure on multiple projects simultaneously while meeting deadlines with frequent interruptions and redefined priorities.
  • Proven ability to take initiative, influence others, and achieve results.
  • Skilled and comfortable at working within the marketing matrix.
  • Proven ability to manage a team of highly skilled marketeers.
  • Comfortable with continuously changing priorities.
  • Strong analytical, problem solving and planning skills.
  • Excellent written and verbal presentation skills.
  • Ability to easily transition from high level strategic thinking to detailed execution.


If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours
40

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $105,000.00 - $201,000.00.

The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $201,000.00.

About Verizon Communications

MCIS delivers wireless links, turn-key systems, broadband leases, and system maintenance.

Verizon Communications Careers

Join the vibrant team at Verizon Communications, a global leader in technology and communications, where innovation meets purpose. Our diverse and inclusive culture champions forward-thinking and offers a plethora of job opportunities that cater to enhancing your professional growth and career trajectory. Work You’ll Do At Verizon Communications, you will be part of a dynamic team that is at the forefront of driving digital transformation in the telecommunications industry. Our commitment to diversity and innovation is not just about staying competitive but fostering an environment where all employees can thrive. Lead with Innovation Embrace the opportunity to work on groundbreaking projects that redefine how people connect. Verizon is not just a company; it's a community of leaders and innovators. With over tens of thousands of employees worldwide, our leadership is committed to providing a platform where skills and ideas converge to create impactful solutions. Join Our Inclusive Team Verizon’s commitment to diversity and inclusion is integral to our company’s ethos. We believe in empowering our team members by providing them with the tools, resources, and support they need to succeed. This includes comprehensive benefits, diversity training, and opportunities for professional development. Explore Career Opportunities Whether you’re looking for a full-time position, an internship, or a leadership role, Verizon offers a range of employment options to match your career ambitions. Our team is hiring creative and solution-driven professionals who are eager to learn and grow. Networking and Professional Growth Advance your career with Verizon’s unmatched opportunities for professional growth. Engage in networking events, leadership programs, and training sessions designed to hone your skills and expand your industry knowledge. Internship Programs Kickstart your career with a Verizon internship. Gain hands-on experience, work with seasoned professionals, and understand the inner workings of one of the world’s leading tech companies. Our internships offer a unique insight into our company culture and operations, setting a solid foundation for your career. Benefits and Culture At Verizon, we prioritize the well-being of our team members. Enjoy a comprehensive package of benefits that supports both your professional and personal life. Our culture promotes work-life balance, employee wellness, and continuous learning. Stay Connected Join Our Team Explore the various job opportunities at Verizon Communications and find the position that best suits your skills and interests. We are looking for passionate, curious, and innovative team players. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Verizon Communications. Join Verizon Communications today and be part of a team that values leadership, innovation, and diversity. Shape your future in an environment where your work makes a real impact.
Learn more about Verizon Communications
Size
118,400 employees
Market Cap
$164.4 billion
Industry
Net Income
$17.8 billion
Founded
1983
5 Year Trend
+1.2%
Revenue
$128.2 billion
NASDAQ

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