Salesforce

Digital Accessibility Engineer

Salesforce$117K — $176K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in accessibility engineering or related field
  • Strong understanding of accessibility standards (WCAG, ARIA)
  • Proficiency in AI/ML development and applications
  • Experience in designing and building AI-powered tools
  • Ability to work collaboratively across multidisciplinary teams
  • Excellent communication skills for training and mentorship
  • Track record of driving accessibility initiatives in technology projects

Responsibilities

  • Partner with AI teams to integrate accessibility early in the product lifecycle
  • Develop AI-powered accessibility tools and evaluation frameworks
  • Design systems that embody accessibility best practices for AI-generated outputs
  • Manage datasets to enhance accessibility detection models
  • Act as an expert resource on accessibility standards and practices
  • Train product teams on effective AI usage for accessibility
  • Conduct AI accessibility reviews and improve accuracy over time
  • Generate and share internal documentation on AI and accessibility innovations

Benefits

  • Comprehensive healthcare plans including mental health support
  • Flexible work arrangements to promote work-life balance
  • Continuous learning opportunities and professional development
  • Wellness programs aimed at improving overall health
  • Employee resource groups fostering community and inclusivity
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
User Experience

Job Details

The Product Accessibility team seeks an energetic, motivated and resourceful individual to join our growing team.

As an accessibility engineer, you collaborate with Product Accessibility leadership to accelerate the development of accessible AI-powered products and services across the enterprise. You are passionate about accessibility and excited about the opportunity to transform how Salesforce leverages AI to build accessible products. You solve problems, gravitate towards collaboration, and strive for quality.

As an accessibility subject matter expert with AI/ML experience, you are looked to as an expert, mentor, and evangelist for creating accessible AI systems and AI-powered accessibility tools.

## Responsibilities
- Partner with AI/ML Platform teams, product management, designers, and developers to deliver accessible AI products and features by providing expertise throughout the AI development lifecycle.
- Build AI-powered accessibility tools including prompt libraries, evaluation frameworks, automated testing systems, and remediation tools that scale accessibility work across the enterprise.
- Design and architect prompt systems that encode accessibility best practices for AI code generation across multiple frameworks (React, LWC, native mobile).
- Create and manage training datasets of accessible/inaccessible components with clear annotation guidelines; fine-tune models to improve accessibility detection and remediation.
- Function as a subject matter expert on accessibility standards (WCAG, ARIA) .
- Educate and train product teams on using AI tools for accessibility, interpreting AI-generated results, and incorporating AI-powered accessibility checks early in development.
- Work with product teams to provide AI-powered accessibility reviews, analyze false positives/negatives, and iteratively improve detection accuracy.
- Develop accessible AI features that are intentional accessibility improvements (e.g., AI-powered closed captioning, real-time accessibility remediation).
- Publish findings internally on AI+accessibility innovations; share learnings and drive adoption across product organizations.
- Provide ad hoc support on AI+accessibility challenges to engineers and product teams.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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