Johnson Controls is seeking a highly skilled DevOps Engineer to provide operational support for our web and mobile applications, ensure the stability of our application environments, and manage deployment pipelines across our Microsoft Azure ecosystem. This role is a blend of hands‑on troubleshooting, application maintenance, release management, and continuous operational support.

You will work in an agile, fast‑paced environment alongside onshore and offshore teams, collaborating closely with engineering leadership and cross‑functional technical partners.

Responsibilities

• Serve as the primary point of contact for web and mobile application support, resolving customer‑reported issues in a timely and professional manner.
• Perform detailed root‑cause analysis, document findings, and communicate status updates to the help desk, stakeholders, and senior leadership.
• Troubleshoot issues across the stack, including React.JS front‑end applications, Spring Boot services, and SQL‑based data layers.

• Maintain, enhance, and troubleshoot CI/CD pipelines to support reliable deployments across multiple environments.
• Manage application releases, ensuring proper versioning, documentation, and deployment validation.
• Collaborate with development teams to streamline build and deployment processes.

• Support and maintain cloud resources within Microsoft Azure, ensuring availability, performance, and cost‑efficient operation.
• Monitor application server health, remediate vulnerabilities, and apply software upgrades and patches.
• Ensure proper observability by configuring and maintaining monitoring, alerting, and logging tools.

• Work closely with networking engineers, DBAs, cloud engineers, hardware teams, software developers, and QA testers to resolve issues and improve system reliability.
• Provide operational insights to engineering teams to help prevent recurring issues and improve application stability.

Qualifications

• Bachelor’s degree in computer science, engineering, or equivalent professional experience.
• Strong troubleshooting skills for web and mobile applications in production environments.
• Excellent written and verbal communication skills, especially when interacting with support teams and leadership.
• 3+ years of experience supporting or developing web/mobile applications.
• Proficiency with React.JS, Java, and Spring Boot, with the ability to understand and modify code when needed.
• Strong SQL skills for debugging and resolving data‑related issues.
• Hands‑on experience with Microsoft Azure for application hosting, deployment, and operational support.
• Experience providing DevOps support in cloud‑based environments.
• Familiarity with building and deploying web and mobile applications, REST and SOAP services.
• Experience using Jira, Azure DevOps, and ServiceNow for ticketing, planning, and pipeline management.
• Experience with AI‑assisted development tools (e.g., GitHub Copilot).
• Comfortable working in a fast‑paced, iterative, agile environment.
• This role is not eligible for employment visa sponsorship.

HIRING SALARY RANGE: $85,200 - $107,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.  This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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