Metronorth Railroad

Deputy Director, OMNY Commercial Vendor & Delivery Management

Metronorth Railroad$137K — $166K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Transportation, Public Policy, or related field, or equivalent experience
  • Minimum 8 years of related experience
  • At least 4 years in a managerial or leadership role within a large organization
  • Strong executive communication and stakeholder management skills
  • Proven ability to lead and influence across various organizational levels
  • Experience managing complex vendor relationships and negotiations
  • Advanced proficiency in Microsoft Office Suite and contract management tools

Responsibilities

  • Own and manage OMNY commercial vendor relationships, enforcing performance expectations
  • Enforce vendor performance management and apply remedies for service delivery failures
  • Manage Cubic contract administration, including handling change orders and funding agreements
  • Direct OMNY enhancement governance to align business and financial objectives
  • Engage cross-functional teams on delivery execution, resolving commercial and contractual issues
  • Synthesize vendor performance data into clear assessments for executive decision-making
  • Perform additional duties as needed

Benefits

  • Eligible for teleworking one day per week after 30 days of employment
  • Opportunity to lead in a pivotal role within a high-profile project
  • Work directly with senior leadership and executive teams
  • Engage with a complex and multifaceted organizational structure
  • Play a significant role in shaping commercial outcomes aligned with strategic goals
Full Job Description
Job ID: 17400

Business Unit: MTA Headquarters

Location: New York, NY, United States

Regular/Temporary: Regular

Department: Office of the CFO

Date Posted: Sep 21, 2026

Description

JOB TITLE:

Deputy Director, OMNY Commercial Vendor & Delivery Management

DEPT/DIV:

Office of the CFO

WORK LOCATION:

2 Broadway

FULL/PART-TIME

FUL L

SALARY RANGE:

$ 137,385 - $ 166,899

DEADLINE:

Until filled

This position is eligible for teleworking , which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

Position Objective:

Leads and manages CFO-led commercial oversight of Cubic and other OMNY vendors, directing the enforcement of contractual commitments, pricing structures, service levels, and delivery outcomes. Accountable for ensuring vendor performance is transparent, commercially enforceable, and aligned with MTA's strategic and financial objectives, while managing the full commercial lifecycle of OMNY vendor relationships at an executive-facing level.

Responsibilities:
  • Own and exercise full management accountability for OMNY commercial vendor relationships, setting performance expectations, directing remediation activities, and ensuring all vendor engagements align with MTA's financial and operational objectives.
  • Lead and enforce vendor performance management against contractual and commercial terms, directing the application of remedies, penalties, and escalation provisions and holding vendors to account for service delivery commitments.
  • Manage Cubic contract administration from a commercial and financial perspective, including change orders, funding agreements, and cost and schedule impact assessments.
  • Direct OMNY enhancement governance from a commercial and outcomes standpoint, establishing and enforcing business and financial requirements and ensuring delivery priorities are aligned with cost, reliability, and revenue objectives across all enhancement initiatives.
  • Lead cross-functional engagement with IT, Operations, and PMO functions on delivery execution, setting direction and resolving commercial or contractual impediments that affect program timelines or outcomes.
  • Synthesize and present vendor performance and delivery issues as clear financial, contractual, and risk assessments for executive decision-making, serving as the authoritative management voice on OMNY commercial matters.
  • Performs other duties as assigned


Required Qualifications:

Required Knowledge/Skills/Abilities:
  • Strong executive communication and stakeholder management skills, with demonstrated ability to present complex commercial and contractual matters clearly to senior leadership.
  • Demonstrated organizational leadership and executive presentation skills, including experience preparing and delivering materials for senior governance forums and board-level audiences.
  • Proven ability to lead and influence across all organizational levels, including managing relationships with executive leadership, cross-functional teams, and external vendors.
  • Experience managing complex vendor relationships and negotiations with external agencies, technology providers, or government counterparts.
  • Demonstrated ability to manage multiple high-priority initiatives simultaneously, driving projects to completion on time and within budget in a fast-paced, complex organizational environment.
  • Strong analytical and quantitative skills, with experience translating financial, contractual, and operational data into strategic insights and risk assessments for executive audiences.
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with contract management, project tracking, or vendor management tools.


Required Education and Experience:
  • Bachelor's Degree in Arts/Sciences (BA/BS) in Business, Transportation, Public Policy, or a related field, or an equivalent combination of education and experience may be considered in lieu of a degree
  • Minimum 8 years of related experience
  • Minimum 4 years in a managerial and/or leadership role in a large, multi-faceted, fast-paced organization or government body.


Preferred Education and Experience:
  • Master's degree in Arts/Sciences (MA/MS) may be substituted for 1-2 years of related experience.


Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial

Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

About Metronorth Railroad

Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
Learn more about Metronorth Railroad
Size
7,000 employees
Industry
Net Income
$100 million
Founded
1983
5 Year Trend
-5%
Revenue
$1 billion

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