Summary

This position is in the Wage and Hour Division (WHO), Office of Regional Enforcement and Support (ORES), San Francisco District Office. The position assists the Director of Operations in the executive direction, guidance, and operational matters in developing, planning, and carrying out all Wage and Hour programs within the assigned Regio

Duties

Help

The incumbent will assist the Director of Operations in coordinating the development of integrated plans, local policies, strategies, guidelines, systems, and procedures for Wage Hour program activities in the Region. Assists in the evaluation of the overall impact and effectiveness of assigned Wage Hour programs in the region in meeting the needs of national program goals of the Wage and Hour Administrator. Assists in the direction of the program planning and management overviews in the areas of budget, personnel, procurement, health and safety, and information technology (IT) using New Core Financial Management System, Acquisition Management System (AMS), Wage and Hour Investigative Support and Reporting Database (WHISARD), Civil Money Penalty (CMP) system, Back Wage Follow-Up System (BWFS) and Treasury Disbursement Systems.

Supervises the BWFS employees and directs a comprehensive review of ongoing financial systems such as CMP, BWFS, budget, procurement, personnel management, space, and IT within the region to ensure and enforce compliance by the District Offices with Wage Hour National Office and Regional Office policy, regulations, and procedures. Review systemic factors related to program effectiveness, such as fiscal operations, work organization, personnel management, quality controls, space management, health and safety management, and availability of necessary resources

Reviews policy issuances and procedures prepared by operations to the Director of Operations, the Wage Hour National Office, especially as related to administrative matters for regional program implications in terms of operations feasibility, resource requirements, consistency, and all other program considerations.

Service as the principal point of contact and technical expert on Labor-Management Relations and Performance Management for the Region by providing advice and counsel to management throughout the region.

Requirements

Help

Conditions of employment

• Must be a U.S. Citizen.
• Must be at least 16 years old.
• Candidate required to obtain the necessary security/investigation level.
• Requires a probationary period if the requirement has not been met.
• Subject to Confidential Financial Disclosure Report, OGE Form 450.
• Requires a supervisory probationary period if the requirement has not been met.

Qualifications

A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such position.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Helpful resources on creating a federal resume - USAJobs Help Center and USAJobs Resume Writing.

Specialized Experience - Applicants must have one year (52 weeks) of specialized experience equivalent to at least the GS-12 grade, in the Federal service which includes:

• Experience working on projects that impact agency personnel management, employee/labor relations, administrative matters, regulatory fiscal decisions, and/or policy development.
• Experience in planning, scheduling and conducting projects and studies to evaluate and recommend ways to improve work operations in a program or support setting.
• Experience reviewing and evaluating the overall impact of programs in the areas of budget, personnel and/or IT and preparing papers and organizing briefings to managers, which encourage understanding and acceptance of findings and recommendations.

Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Applicants must meet the eligibility requirements of time-in-grade (52 weeks at the GS-12 grade level or equivalent in the Federal Service), time-after-competitive-appointment (90 days, if applicable), and minimum qualifications. These requirements must be met within 30 days of the announcement closing date, 08/13/2026, to be eligible for consideration.

Education

This job does not have an education qualification requirement.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.