Rockstar is partnering with the client to find a Deployment Engineer to help customers get live on the platform.

The Role

As a Deployment Engineer, the candidate gets customers live. They will sit alongside Account Executives through complex deal cycles, run technical proofs of concept, and then build what each customer needs to launch: integrations to their transaction systems, custom modules, and prompt and model tuning so the AI performs the way their accounting requires. When something breaks in production, they are the one who fixes it.

This is engineering with a customer in the room. Communication matters as much as code.

What the Deployment Engineer Will Do

• Works with Account Executives on complex deal cycles involving multiple stakeholders
• Runs technical proof-of-concept processes and presents tailored demos based on customer and business needs
• Leads technical discovery calls and writes the implementation scoping document for each customer that launches with the company
• Tunes prompts and models to get the right AI performance for each client
• Builds integrations to transaction systems such as revenue, billing, and accounts payable, and the custom modules customers need to go live
• Partners with product and engineering to deliver on customer requests and advocate for customer needs
• Troubleshoots, debugs, fixes, and upgrades software for reliable performance in production, and supports deployed solutions over time

What the Company Is Looking For

• 2 or more years in forward deployed engineering, sales engineering, implementation engineering, or solutions engineering
• Bachelor's degree in any engineering discipline; computer science preferred but not required
• Strong verbal and written communication skills and comfort working directly with customers
• Proficiency in languages such as Go, TypeScript, or Python
• Experience working with Account Executives on technical sales processes for enterprise customers
• Proactive, highly motivated, and able to handle the intensity and pace of a startup

Where and How the Deployment Engineer Will Work

This role is based in the company's downtown Toronto office, near Union Station. The company values in-person collaboration and is in office five days a week for its on-site roles.

Why Join the Company

• The work. Agentic accounting is a category being defined right now, and the company is one of the companies defining it. The product does the accounting work itself, so what the candidate builds, sells, or deploys shows up in a customer's books
• The people. Founders who ran the finance org at Rubrik and built the close systems at Twitter and Netflix. Engineers from Robinhood, Glean, Google, Netflix, and Meta. Controllers and accountants on the team who have closed books themselves. Small teams in San Mateo and Toronto that work in the same room, say what they think, and hold a high bar
• The benefits. Competitive salary, 401(k) for US employees, unlimited PTO, lunch in the office, and commuter benefits
• The process. A person reads every application, and the company tells candidates where they stand at every stage

A Note on AI

The company builds AI and expects candidates to use it. Use it to research the company and to prepare. In live conversations the company wants the candidate's own thinking in their own words, and if the candidate uses AI on a take-home exercise, they should tell the company where it helped.