University of Toronto

Departmental Assistant

University of Toronto$72K — $92K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Advanced College Diploma (3 years) or equivalent education and experience.
  • Minimum three years of administrative experience in a university or higher education environment.
  • Experience as the first point of contact for inquiries across multiple departments.
  • Knowledge of examination procedures and course management systems (i.e. Quercus).
  • Proficiency in MS Office and virtual collaboration platforms.
  • Experience onboarding postdoctoral fellows and managing payroll-related processes.
  • Familiarity with digital communication tools and website maintenance.

Responsibilities

  • Maintain and update databases, generating necessary reports.
  • Track and monitor the status of work orders effectively.
  • Coordinate logistics for examinations and related materials.
  • Assist in uploading and maintaining digital documents and communications.
  • Collect and summarize course evaluations, ensuring timely submission of grades.
  • Organize and execute event logistics including room bookings and catering services.
  • Manage expense reimbursements and assist with payroll submissions.

Benefits

  • Supportive work environment with a focus on equity and diversity.
  • Professional development opportunities within the academic setting.
  • Ability to collaborate with various academic disciplines.
Full Job Description
Date Posted: 07/27/2026
Req ID: 49603
Faculty/Division: UofT Scarborough
Department: UTSC:Dept-Anthropology
Campus: University of Toronto Scarborough (UTSC)
Position Number:
Existing Vacancy: Yes

Description:

Your opportunity:

As the Departmental Assistant your role is key to providing support to five academic units. You will be the first point of contact for staff, faculty, students and members of the public and will direct them to the appropriate individual, answer questions and provide general information. In addition, you will provide a wide range of administrative services and support, including front-line assistance, producing reports, entering and updating information in databases, website maintenance, coordinating examinations (i.e. submission of grades, course evaluations) and coordinating events (ie. catering, room bookings).

In this dynamic role, you will be reporting into the Manager, Finance and Administration - Human Geography, Political Sciences and Global Development Studies, as well as the Manager, Finance and Administration - Anthropology, Sociology and Health and Society. As this role is a customer-service, front-facing role, handling incoming enquiries and questions from students, faculty, staff and guests, this position will be required to work full-time on-site.

Your responsibilities will include:

  • Maintaining a database (creating and updating records) and generating reports
  • Tracking and monitoring work order status
  • Coordinating the receipt and storage of all examinations and related materials
  • Uploading digitized documents to the online recruitment system and maintaining information on digital platforms (ie. websites)
  • Collecting and submitting grades and organizing, summarizing and circulating program and/or course evaluations
  • Determining logistical details and activities for events and/or programming (including booking rooms, catering and arranging appropriate accommodations)
  • Preparing expense reimbursements and preparing and issuing invoices for cost recovery
  • Prepare draft employment letter, process payroll and submit timesheet for PDF and work-study students


Qualifications:

Essential Qualifications:

  • Advanced College Diploma (3 years) or acceptable combination of equivalent education and experience.
  • Minimum three (3) years of related administrative experience, supporting multiple academic departments, preferably within a University or higher education environment
  • Demonstrated experience acting as first point of contact in supporting multiple academic departments and respond to a high volume of inquiries with excellent customer service.
  • Experience working with various examination procedures (ie. collecting and submission of grades, scantron procedures, storage of examinations, deferred exams).
  • Experience working with course management systems (i.e. Quercus), databases, as well as MS Office (Word, Outlook, Excel and PowerPoint) and virtual platforms (i.e. Zoom, Teams).
  • Experience with onboarding of postdoctoral fellows and work-study students including drafting letter of offers, timesheet submissions and coordinating with payroll.
  • Verifying that HRIS transactions are processed according to applicable policies, procedures, collective agreements (CUPE3902 Unit 5), and applicable legislated requirements.
  • Experience writing and editing digital communications (e.g. Mailchimp) and experience maintaining information on websites (e.g. WordPress or similar software).
  • Experience conceptualizing, organizing and executing event activities and logistics (including catering, room booking, etc.).
  • Excellent written and verbal communication skills, in order to respond to various incoming enquiries and requests.
  • Familiarity with copyright laws and guidelines in relation to the printing of examinations, quizzes, and tests.
  • Ability to exhibit a high standard of professionalism, confidentiality and integrity when interacting with all levels of staff, faculty, students and the public.
  • Must display a positive attitude and be flexible, act with discretion, have sound judgment, diplomacy and tact.
  • Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

To be successful in this role you will be:
  • Approachable
  • Communicator
  • Efficient
  • Organized
  • Problem solver
  • Resourceful
  • Tactful
  • Team player


Closing Date: 08/04/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 10 -- $72,119. with an annual step progression to a maximum of $92,226. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial

Job descriptions are available upon request for internal applicants.

About University of Toronto

The University of Toronto is a public research university located in Toronto, Ontario, Canada. It is the largest university in Canada by enrollment and one of the top-ranked universities in the world. The university offers undergraduate and graduate programs in a wide range of academic disciplines, including arts, sciences, engineering, and business. The University of Toronto is known for its research excellence and has produced many notable alumni, including four Nobel laureates. The university was founded in 1827 and has three campuses in the Toronto area.
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