Fitch

Delivery Practice Owner, Associate Director

Fitch • $140K — $160K *
Chicago, IL 60629In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Technology, or a related field; or equivalent experience
  • 6-8 years in Agile delivery, with 3+ years as Delivery Owner or Scrum Master
  • Certified Scrum Master (CSM) and Certified Scrum Professional (CSP) or equivalent
  • Proven track record delivering complex initiatives with measurable outcomes
  • Demonstrated experience mentoring delivery practitioners
  • Strong executive communication and stakeholder management skills

Responsibilities

  • Enable delivery outcomes for your squad ensuring predictable execution and high-quality delivery
  • Conduct requirements and acceptance criteria analysis, while managing dependencies
  • Maintain squad-level accountability and best practices
  • Facilitate strategic decisions and provide transparent delivery assessments
  • Drive the adoption of AI-enabled delivery practices, mentoring peers on AI tool use
  • Lead retrospectives to identify improvements and drive cross-squad initiatives
  • Contribute to the Agile Delivery Center of Excellence by developing standards and sharing innovations

Benefits

  • Direct impact on complex, high-visibility initiatives
  • Drive Agile-based delivery evolution, including AI-enabled workflows
  • Collaborative partnerships with various teams and leaders
  • Engagement in the Delivery Center of Excellence and Communities of Practice
  • Growth opportunities including leadership exposure and mentorship roles
Full Job Description
Delivery Owner, Associate Director is a squad-facing role and leader within the Delivery Management track of Technology & Data Delivery Enablement, enabling predictable delivery for an Agile squad(s). This role ensures predictable execution, proactive dependency management, and continuous evolution of ways of working. While evolving beyond traditional Scrum Master responsibilities, this role remains deeply rooted in Agile values with coaching at its core.

This position operates within a culture of agility, accountability, delivery excellence, and continuous improvement. It ensures delivery among an Agile squad(s) and drives the integration of AI-enabled practices into the delivery process . Accountable for squad delivery metrics, predictability, and throughput.

As a senior practitioner, this role makes significant contributions Communities of Practice, partners with senior leaders in the chapter to help establish enterprise-wide delivery standards, mentors delivery practitioners, and drives strategic initiatives that elevate delivery maturity and capability at scale.

What We Offer
  • Direct impact: Enable delivery outcomes for complex, high-visibility initiatives
  • Modern practices: Drive Agile-based delivery management evolution, including AI-enabled workflows grounded in Agile principles
  • Collaborative environment: Partner with Tribe Leads, Technical Owners, Product, Engineering, Data, Finance, and Business sponsors
  • Community engagement: Lead initiatives in the Delivery Center of Excellence and Communities of Practice through coaching and mentorship
  • Growth and development: Leadership exposure, people leadership opportunities, and ability to develop practitioners


We'll Count on You To

End-to-End Squad Delivery
  • Enable delivery outcomes for your squad ensure predictable execution and high-quality delivery
  • Ensure definition of ready/done and release criteria are consistently applied
  • Conduct requirements and acceptance criteria analysis, and identify and manage dependencies with other teams
  • Maintain squad-level accountability, modeling best practices within your assigned squad
  • Ensure squad meets delivery commitments; drive predictability, throughput, and quality metrics
  • Facilitate strategic decisions and trade-offs with colleagues and senior leadership
  • Create transparency in delivery health; provide honest assessments and escalate risks with options and solutions
  • Mentor Delivery Owners through coaching and Agile leadership


AI Enablement and Modern Practices
  • Drive adoption of AI-enabled delivery practices; mentor other Delivery Owners on AI tool utilization
  • Identify and pilot new AI capabilities; share learnings with the Agile Delivery Center of Excellence
  • Champion AI literacy and responsible AI use within delivery management
  • Share learnings with peers and contribute to delivery practice evolution


Operating Model and Enablement
  • Enable squad-level delivery rituals, escalation protocols, and forums rooted in Agile principles
  • Drive evidence-based planning and forecasting at a squad level
  • Keep roadmaps, backlogs, capacity plans, and forecasts synchronized and actionable
  • Lead retrospectives that identify systemic improvements; drive cross-squad improvement initiatives
  • Model accountability by owning delivery outcomes and transparently communicating status and risks


Continuous Improvement and Evolution
  • Coach squad members on flow, predictability, and metrics; leverage modern practices to accelerate delivery
  • Foster a culture of experimentation and continuous improvement


Center of Excellence Contribution
  • Lead initiatives within the Agile Delivery Center of Excellence
  • Develop delivery standards, playbooks, and best practices
  • Share innovations across the organization
  • Contribute to training programs and capability-building initiatives


What You Need to Have
  • Bachelor's degree in Business, Technology, or related field; or equivalent experience
  • 6-8 years in Agile delivery, with 3+ years as Delivery Owner or Scrum Master
  • Certified Scrum Master (CSM) and Certified Scrum Professional (CSP) or equivalent
  • Proven track record delivering complex initiatives with measurable outcomes
  • Demonstrated experience mentoring delivery practitioners
  • Strong executive communication and stakeholder management skills


What Would Make You Stand Out
  • Multiple advanced Agile certifications (CSP, SAFe, Kanban)
  • Experience leading delivery transformation or AI enablement initiatives
  • Background establishing delivery standards or leading Communities of Practice
  • Experience in financial services or regulated industries


FOR CHICAGO ROLES ONLY: Expected base pay rates for the role will be between $140,000 and $160,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

#LI-Group #LI-Hybrid #LI-JO

About Fitch

Fitch Ratings Inc. is a credit rating agency and a subsidiary of Fitch Group, which is owned by Hearst Corporation. Fitch Ratings is headquartered in New York City and London. The company was founded by John Knowles Fitch on December 24, 1913 in New York City as the Fitch Publishing Company. It merged with London-based IBCA Limited in December 1997. In 2000 Fitch acquired both Chicago-based Duff & Phelps Credit Rating Co. (April) and Thomson BankWatch (December). Fitch Ratings is one of the three nationally recognized statistical rating organizations (NRSRO) designated by the U.S. Securities and Exchange Commission in 1975, together with Moody's and Standard & Poor's.
Learn more about Fitch
Size
10,000 employees
Industry
Finance & Insurance
Founded
1913
* Ladders Estimates

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