Req ID: 377968
We are currently seeking a Delivery Associate Director to join our team in Salem, Oregon (US-OR), United States (US).
Microsoft 365 Service - Associate Delivery Executive (Remote) Location: Fully Remote (U.S.) Position Summary:We are seeking an Associate Delivery Executive to provide leadership and oversight for Microsoft 365 Managed Service Delivery in a large enterprise environment. The ideal candidate will be responsible for managing contracted service delivery, ensuring service levels and client objectives are met, leading cross-functional delivery teams, managing escalations, and maintaining strong client relationships while supporting quality, operational excellence, and financial performance.
Key responsibilities: - Responsible for managing a larger group of Delivery Management team members.
- Allocate appropriate resources across accounts and teams.
- Act as primary escalation point, responsible for delivery and client satisfaction on multiple engagements and clients.
- Ensures that full life-cycle delivery costs are within or better than the delivery costs committed within the approved deal model.
- Responsible for service delivery costs, service level, and coordination of resources.
Minimum Requirements: - 3+ years of managerial/leadership experience .
- Minimum Education and Certifications: Undergraduate degree or equivalent combination of education and work experience.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $104,558- $193,125. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
