Salesforce

Decision Scientist Senior

Salesforce$130K — $155K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in data science, decision science, or quantitative analytics.
  • Practical experience in building agentic workflows and automating data pipelines using AI.
  • Proficient in Python or R and advanced SQL for data extraction and feature engineering.
  • Master's degree (or equivalent experience) in a quantitative field such as Computer Science or Statistics.
  • Excellent communication skills with the ability to translate technical details for business partners.
  • Strong bias for action and accountability, capable of working independently.

Responsibilities

  • Apply quantitative methods to provide decision support and strategic guidance for product initiatives.
  • Collaborate with product managers and engineering leads to turn analytical findings into business recommendations.
  • Design and govern autonomous AI agents to automate data science tasks and enhance analytical processes.
  • Manage project execution from the analytics roadmap for AgentExchange.
  • Develop and track KPIs to monitor product adoption and user engagement.
  • Promote technical rigor and provide mentorship within the Cloud Analytics organization.

Benefits

  • Access to resources that support work-life balance.
  • Opportunities for personal and professional growth.
  • A collaborative environment that encourages creativity and innovation.
  • Support for employees to leverage AI capabilities in their roles.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Data

Job Details

Department Overview

Data Solutions is the force that propels Salesforce into the AI era, informing-through trusted data and artificial intelligence-the path forward to be smarter in every dimension. Delivering everything from financial forecasting and customer health to adoption insights and curated data, Data Solutions serves as the unbiased partner to every data trailblazer across Salesforce. As part of this organization, Cloud Analytics operates as the strategic product analytics engine, partnering directly with cloud leadership to drive high-stakes decision-making through rigorous metrics and insights. Sitting within Cloud Analytics as a forward-deployed partner to AgentExchange, this role collaborates hand-in-hand with product, engineering, and data leadership to co-build the foundations, core metrics, strategic insights, and autonomous agents driving the product forward.

Responsibilities
  • Decision Support & Strategic Guidance: Apply rigorous quantitative and statistical methods, including experimentation, causal inference, tradeoff analysis, and modeling under uncertainty to inform product initiatives and diagnose complex business challenges. Deliver clear recommendations that drive product and business decisions.
  • Stakeholder Partnership: Partner directly with product managers, engineering leads, and cross-functional stakeholders to translate complex analytical findings into clear, actionable business recommendations.
  • Agentic Systems & AI Lifecycle: Architect, evaluate and govern autonomous AI agents to automate complex data science tasks, accelerating our analytical throughput and decision systems. Incorporate AI solutions into daily analytical workflows to drive faster time-to-insight.
  • Roadmap Execution: Contribute technical expertise to the AgentExchange product analytics roadmap, taking end-to-end ownership of project execution and delivery.
  • Metrics & Insights: Define, build, and track key performance indicators to monitor AgentExchange adoption, feature health, and long-term user engagement.
  • Peer Leadership: Practice and promote high standards for technical rigor, code quality, and documentation, providing informal mentorship to peers across the Cloud Analytics organization.


Required Skills
  • Proven Experience: 5+ years of hands-on experience in data science, decision science, or quantitative analytics, with a proven track record of delivering insights and models that influence product strategy.
  • Agentic AI & Automation: Practical experience building agentic workflows, integrating LLMs, or automating complex data pipelines using modern AI frameworks. You actively leverage AI to build smarter, faster analytics systems.
  • Technical Proficiency: Strong proficiency in statistical programming languages (Python or R) and modern data science tools, alongside advanced SQL skills for complex data extraction and feature engineering.
  • Quantitative Foundation: Master's degree (or Bachelor's with equivalent practical experience) in a quantitative discipline (e.g., Computer Science, Engineering, Economics, Statistics, or Applied Mathematics).
  • Communication & Collaboration: Excellent written and verbal communication skills, with a demonstrated ability to synthesize technical details for product and business partners.
  • Ownership & Drive: A strong bias for action and personal accountability, comfortable navigating ambiguity and working independently in a dynamic, matrixed environment.


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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