Aircall

Data Scientist, Visualization

Aircall$140K — $180K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in analytics, BI, or data science in a high growth setting
  • Proficient in SQL, with ability to read and optimize existing queries
  • Strong Python skills for data manipulation and analysis
  • Hands-on experience with Looker and LookML, including building explores and views
  • Strong visualization abilities using tools like Hex and Looker to convey insights clearly
  • Familiarity with data pipeline/tools such as dbt and Airflow
  • Experience collaborating with data engineering, particularly in building and maintaining data pipelines

Responsibilities

  • Partner with go-to-market teams to translate business needs into scalable data products
  • Design and manage reporting in Looker, including development and dashboard design
  • Enhance dashboard performance through query optimization and caching strategies
  • Contribute to data governance to ensure reliable metrics across the organization
  • Develop analytical applications for stakeholder use when standard dashboards are inadequate
  • Collaborate with data engineers to improve data infrastructure and modeling practices

Benefits

  • Opportunity to join during a critical growth phase
  • Emphasis on work-life balance and employee well-being
  • Dynamic, fast-learning environment with an entrepreneurial spirit
  • Culturally diverse workplace with over 45 nationalities
  • Competitive compensation and benefits package
Full Job Description
About the role

As a Data Scientist specializing in visualization engineering, you will own the layer where data meets decisions. Aircall's go-to-market teams (Sales, Marketing, Customer Success, Customer Support, and RevOps) rely on dashboards and data products every day. You'll design, build, and maintain that layer, from the semantic models underneath to the interfaces people actually use.

This is a specialist role on our Data Science team. You'll sit alongside data scientists working on forecasting, attribution, and modeling, and you'll be the person who makes analytical work land with the business. You'll partner cross-functionally with GTM teams and Data Engineering to raise the quality, reliability, and performance of our reporting ecosystem.

Your mission @ Aircall:
  • Partner with GTM stakeholders to translate business questions into reliable, scalable data products.
  • Build and own reporting in Looker, from LookML development to dashboard design, powering the self-service analytics GTM teams rely on every day.
  • Drive dashboard performance and reliability: query optimization, caching strategy, and content hygiene as usage scales.
  • Contribute to our data governance and certification practices, so the business knows which numbers to trust and metric definitions stay consistent across teams.
  • Build stakeholder-facing analytical apps where a standard dashboard isn't the right answer.
  • Work closely with data engineers to continuously improve the data stack, pushing fixes upstream into the modeling layer where that's the better solution.

A little more about you:
  • 2+ years of hands-on experience in analytics, BI, or data science in a high growth environment
  • Proficiency in SQL, including the ability to read and optimize queries you didn't write
  • Proficiency in Python
  • Hands-on Looker/LookML experience, you've built explores and views, not only consumed dashboards
  • Strong visualization skills to build stories and insights from raw data in a clear and concise manner (we use Hex and Looker)
  • Familiarity with data pipeline/orchestration tools (e.g., dbt, Airflow)
  • Experience collaborating with data engineering to build and maintain healthy pipelines, with experience with lakehouse table formats (e.g., Apache Iceberg) and distributed data processing (e.g., PySpark) as a plus
  • Excellent interpersonal skills and the ability to explain complex data clearly to stakeholders at all levels
  • You have an insatiable curiosity and are biased toward action


Base salary range:

$140,000-$180,000 USD

Why join us?

Key moment to join Aircall in terms of growth and opportunities

Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities: cosmopolite & multi-cultural mindset

Competitive salary package & benefits

About Aircall

Aircall is a cloud-based phone system and call center software that helps businesses manage their customer support and sales calls. The company's software allows users to make and receive calls from anywhere in the world, using a computer or mobile device. Aircall's software also includes features such as call routing, call recording, and analytics, which help businesses improve their customer service and sales performance. The company was founded in 2014 and is headquartered in New York City.
Learn more about Aircall
Size
500 employees
Industry
Founded
2014

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