Aircall

Data Scientist

Aircall$140K — $180K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of hands-on experience in a high growth environment
  • Proficient in SQL to derive insightful data
  • Experienced in Python programming
  • Hands-on experience with Looker/LookML
  • Strong interpersonal skills to communicate complex data
  • Curious mindset with a proactive attitude

Responsibilities

  • Collaborate with GTM stakeholders to convert business queries into scalable data products
  • Deliver actionable insights that drive C-level decisions
  • Develop and manage reporting in Looker, optimizing dashboard performance
  • Partner with data engineers to enhance the data stack and governance practices
  • Create datasets for high-impact use cases like churn prediction and feature adoption

Benefits

  • 100% covered medical, dental, and vision insurance
  • 401k plan with company matching
  • Unlimited PTO for work-life balance
  • Wellness, commuter, and childcare reimbursements
  • Generous parental leave policy
Full Job Description
About the role

The Data Engineering team at Aircall works on providing high-quality, reliable, and actionable data. As an AI-first data team, we are currently in a pivotal transition to build a robust semantic layer that will power our AI-first data platform, enabling analytics at speed and democratizing intelligent insights across the company. Some of the key problems we are currently solving include taking charge of data reliability, integrating new sources for raw data ingestion, and building sophisticated data models to power real-time dashboards and predictive analytics.

In this role, you will be instrumental in building new datasets for high-impact use cases such as churn prediction and feature adoption, while owning the end-to-end reliability and scalability of our data pipelines. You will work closely with Product and GTM business teams, sitting at the heart of a larger data organization alongside Data Science, Analytics, and Applied Scientists to bridge the gap between raw data and AI-driven decision-making.

Your missions @ Aircall:

  • Partner with GTM stakeholders to translate business questions into reliable, scalable data products.
  • Provide actionable insights and compelling narratives to influence major decisions at the C-level.
  • Build and own reporting in Looker, from LookML development to dashboard performance optimization, powering self-service analytics GTM teams rely on every day.
  • Work closely with data engineers to continuously improve the data stack, governance practices, and analysis quality.


A little more about you:

  • 2+ years of hands-on experience in a high growth environment
  • Proficiency in SQL for deriving insights
  • Proficiency in Python
  • Hands-on Looker/LookML experience
  • Excellent interpersonal skills and the ability to explain complex data clearly to stakeholders at all levels
  • You have an insatiable curiosity and are biased toward action


$140,000 - $180,000 a year

This is not including equity and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.

Why join us?

Key moment to join Aircall in terms of growth and opportunities

💆 Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities: cosmopolite & multi-cultural mindset

Competitive salary package & benefits

🏨 Medical, dental, and vision insurance is 100% covered

401k plan with company matching!

Unlimited PTO - take the time you need to come to work feeling great!

Wellness, commuter, and childcare reimbursements

Generous parental leave policy

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

About Aircall

Aircall is a cloud-based phone system and call center software that helps businesses manage their customer support and sales calls. The company's software allows users to make and receive calls from anywhere in the world, using a computer or mobile device. Aircall's software also includes features such as call routing, call recording, and analytics, which help businesses improve their customer service and sales performance. The company was founded in 2014 and is headquartered in New York City.
Learn more about Aircall
Size
500 employees
Industry
Founded
2014

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