Manage the Bail Data Processing department to ensure accurate, timely transaction processing, system integrity, staff supervision, agency customer service, and operational support to upstream accounting functions.
Key Accountabilities/Deliverables:Department & Operational Management- Establish efficiency guidelines and workflow standards for the Data Processing department.
- Supervise, train, and support Data Processing staff; respond to operational questions as they arise.
- Ensure appropriate daily staffing levels and prioritize approval of employee time-off requests.
- Act as operational backup for all Data Processing functions to meet daily processing requirements.
- Share knowledge and provide functional oversight of Accounts Receivable and Accounts Payable procedures.
- Serve as backup support for other Data Processing roles and for policy-based Accounts Payable check preparation (non-Workday).
Transaction Processing & Bail Policy Management System Oversight- Supervision of entry of Bail bank transactions into the system of record.
- Recording various activities relating to Bail activity in the system of record including but not limited to:
- Outside system payments (e.g. cashier's checks for Loss & LAE payments)
- Build Up Fund (BUF) activities (e.g. recoveries, releases)
- Agent/Policy related A/P functions (non-Workday)
- Agent override calculations & payments
- Invoice payments from BUF
- Research and resolution of agent inquiries.
Systems & Data Integrity- Ensure the accuracy and integrity of the bail policy management database (SAGE-100), execution reports, and system postings.
- Perform system corrections when required to resolve posting or data issues.
- Coordinate with SAGE-100 programmers regarding system issues, enhancements, and requested changes.
- Test and troubleshoot SAGE-100 upgrades prior to implementation.
- Evaluate and assist in the development of alternative processing methodologies (e.g. Captira import, eBONDS, iGuarantee, etc.).
Reporting & Regulatory Support- Prepare and distribute Data Processing metrics for monthly management meetings.
- Generate required State regulatory reports (e.g., Oklahoma Open Liability Bail Surety reports) using Crystal Reports.
- Produce ad hoc reports as needed for operational processes (e.g. cancelled agents to assist in reducing open liability reported to State authorities, various regulatory inquiries, etc.).
- Provide bail related information to facilitate accounting and financial reporting function. Serve as liaison between bail operations and financial reporting.
- Other duties as assigned.
Technical Knowledge and Understanding:- Strong understanding of bail operations and the transaction processing lifecycle.
- Working knowledge of General Ledger, Accounts Receivable, and Accounts Payable processes.
- Proficiency with SAGE-100, reporting tools (Crystal Reports, Power BI), and Microsoft Office applications.
- Ability to interpret system reports, identify discrepancies, and implement corrective actions.
Experience:- Demonstrated knowledge of the operational processes required to manage a portfolio of bail agents.
- Experience supervising and leading a team, including training, performance support, and workflow management (preferred).
- Proven problem-solving skills with an openness to process improvement and system enhancements.
- Experience working with accounting systems and operational reporting tools; Workday experience preferred.
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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program