The Role

HCP Access is a growing data product startup within Veeva. We are looking for a data operations manager to be critical bridge between our data pipelines and high-quality customer deliverables.

What You'll Do

• Own the operational lifecycle of the HCP Access data product
  • Monitor and investigate data pipeline health and data quality across ingestion, transformation, and delivery layers
  • Identify upstream data issues and coordinate with product and engineering teams to resolve root causes
  • Ensure customer-facing datasets are accurate, validated, and delivered on schedule

• Lead dataset validation and release processes
  • Manage pre-release data validation and verification before customer delivery
  • Generate and validate final production datasets
  • Develop automated checks and data quality frameworks to detect anomalies and regressions

• Build scalable data operations tooling and processes
  • Develop Python and SQL-based tools to automate monitoring, validation, and operational workflows
  • Improve observability across data pipelines and delivery processes
  • Reduce manual operational steps through automation and process improvements

• Act as a bridge across technical and operational teams
  • Work closely with analysts, engineers, and product managers to ensure smooth data releases
  • Translate operational issues into actionable engineering improvements
  • Help define operational standards and best practices for data reliability

Requirements

• Bachelor's degree or equivalent professional experience.
• Direct experience working as part of an enterprise data product team.
• Strong technical foundation with fluency in Python and SQL for data analysis, development, or automation.
• Experience designing and implementing business operations and process improvements within a technical team.

Nice to Have

• Prior experience in commercial life sciences
• Familiarity with AWS and Veeva CRM

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• If moving to the interview stage, our process is as follows:
  1. A conversation with the hiring manager
  2. A personality assessment
  3. A practical case exercise
  4. A final conversation with our group's Senior Leader
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: 90,000 - 130,000 CAD
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote
#LI-MidSenior

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.