Virgin Pulse

Data Operations Engineer

Virgin Pulse • $84K — $87K *
Tempe, AZ 85281In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of experience in data engineering or analytics engineering roles.
  • Proficiency in Python and SQL, with ability to write queries and perform basic transformations.
  • Hands-on experience with relational databases, particularly PostgreSQL and Oracle.
  • Basic knowledge of Linux command line for server navigation and script execution.
  • Familiarity with collaboration tools like JIRA and version control systems such as Git.

Responsibilities

  • Assist in maintaining and troubleshooting ETL/ELT data pipelines for healthcare processes.
  • Utilize Python and SQL for data extraction, transformation, and loading tasks.
  • Monitor pipeline performance and troubleshoot data issues via logging and investigation.
  • Handle support tickets and user requests, resolving operational data challenges.
  • Support data management tasks and ensure data quality through routine checks and documentation.

Benefits

  • Competitive base salary and immediate benefits.
  • Comprehensive medical and dental coverage using company-built health solutions.
  • Unlimited PTO to prioritize rest and recharge.
  • Mental health support, retirement planning, and financial protection.
  • Clear career progression and professional development budgets.
Full Job Description
Overview

This role is On-Site in Tempe, AZ

Responsibilities

What Youll Actually Do

Data Operations Engineer supports the development and maintenance of data systems used in healthcare and TPA claims processing. This role assists with building and troubleshooting data pipelines, ensuring data accuracy across on-prem and cloud environments, and collaborating with senior engineers, analysts, and business teams. Approximately 50% of the role involves handling support tickets, including diagnosing pipeline issues, addressing data quality concerns, and responding to user requests. This position is ideal for someone early in their data engineering career with minimum 2 years of experience who is eager to learn and grow technical skills in ETL/ELT, SQL, and data workflows while contributing to operational and analytical needs across the organization.

Qualifications

What You Bring to Our Team

Essential Functions/Responsibilities/Duties Assist in maintaining and troubleshooting ETL/ELT data pipelines used for healthcare and TPA claims processing. Work with Python and SQL to support data extraction, transformation, validation, and loading across on-prem and cloud environments. Help monitor pipeline performance and resolve data issues, including reviewing logs, investigating failed jobs, and correcting data discrepancies. Handle support tickets (~50% of the time), responding to user requests, researching data questions, and helping resolve operational data problems. Supports daily process monitoring, including checking production processes and/or jobs, application performance, application maintenance, etc. Support data management tasks in systems such as PostgreSQL, Oracle, and cloud-based databases. Work with senior team members to learn data workflows, healthcare data formats, file transfers, and reporting processes. Assist in maintaining data quality and accuracy through routine checks, documentation, and follow-up. Collaborate with Data Analysts, Developers, and business users to understand data needs and support ongoing reporting and data operations. Participate in team meetings, sprint activities, and knowledge-sharing to continue developing data engineering skills.

Required Knowledge, Skills, and Abilities

  • AWS Certification (or willingness to obtain within 6 612 months), such as AWS Cloud Practitioner or AWS Developer  Associate.
  • 2 3 years of experience in data engineering, analytics engineering, or a related technical role.
  • Proficiency in Python and SQL, including writing queries, joins, basic transformations, and troubleshooting.
  • Hands-on experience with relational databases (PostgreSQL, Oracle, AWS RDS) and familiarity with basic data warehouse concepts.
  • Some exposure to cloud environments (AWS, Azure, ) is preferred but not required.
  • Understanding of ETL/ELT pipelines, data validation, and data quality monitoring.
  • Experience handling support tickets or operational data issues is strongly preferred (~50% of role).
  • Basic knowledge of Linux command line for navigating servers and running scripts.
  • Familiarity with collaboration tools such as JIRA and Git/Bitbucket.
  • Strong attention to detail and focus on data accuracy and reliability.
  • Effective written and verbal communication skills; able to document findings and processes.
  • Demonstrated ability to manage time, prioritize tasks, and follow through on commitments.
  • Collaborative mindset, able to work with both technical and non-technical team members.
  • Self-motivated, able to prioritize tasks, and eager to learn from senior team members.
  • Interest in developing skills in ETL workflows, data pipelines, and cloud data environments over time.

Nice to Have (Not Required):

  • Experience with healthcare EDI formats (e.g., 834, 835, 837, 999).
  • Exposure to AWS services (e.g., S3, RDS, Lambda) or cloud-based data tools.
  • Experience with orchestration tools (Airflow), containers (Docker), or CI/CD pipelines.
  • Familiarity with relational databases such as PostgreSQL, Oracle, or AWS RDS.
  • Familiarity with AWS services (S3, RDS, Lambda, Glue) or modern data warehouses (Redshift, Snowflake).
  • Basic understanding of data modeling concepts (star/snowflake schemas, dimensional modeling).

Disclaimer

This job description is not intended to contain a comprehensive list of activities, duties, or responsibilities, but constitutes a general description of the scope and function of the role within the company. Activities, duties, and responsibilities are subject to change at any time with or without notice.

Benefits

The Highlights:

  • Competitive base salary and benefits effective day one
  • Comprehensive medical and dental through our own health solutions (yes, we use what we build)
  • Unlimited PTO rest and recharge time is non-negotiable
  • Mental health support, retirement planning, and financial protection
  • Professional development with clear career progression and learning budgets
  • Mission-driven culture where diverse perspectives drive real impact on peoples health

Want the full picture?Visitpersonifyhealthbenefits.comto explore our complete benefits package, wellness programs, and other employee perks.

Compensation: This position offers a base salary range of $84,000-$87,000, depending on location, skills, and experience. Youre eligible for our full benefits package starting day one.

About Virgin Pulse

Virgin Pulse is a provider of technology solutions that promote employee engagement and wellbeing. The company offers a range of products and services, including a mobile app, personalized coaching, and social networking tools. Virgin Pulse's solutions are designed to help employers improve employee health and productivity, reduce healthcare costs, and enhance the overall employee experience. The company was founded in 2004 and is headquartered in Providence, Rhode Island.
Learn more about Virgin Pulse
Size
1,200 employees
Industry
Founded
2004

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