Stripe

Data Excellence Manager

Stripe • $120K — $145K *
Chicago, IL 60629In-Person
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 7+ years in sales, strategy, or operations within tech or management consulting
  • Proven ability to identify root causes and drive execution
  • Experience engaging with multiple stakeholders and escalating issues
  • Hands-on approach with a willingness to perform individual contributor tasks
  • Strong analytical skills with a methodical problem-solving approach
  • Ability to adapt and thrive in a fast-paced, dynamic environment

Responsibilities

  • Build and lead a team of Sales Operations experts to enhance customer data
  • Develop a roadmap for resolving customer data challenges
  • Align priorities with leadership and cross-functional teams
  • Influence the adoption of systems and tools in collaboration with internal teams
  • Create and oversee an outsourcing strategy for continuous data cleanup
  • Manage contractors to support data quality initiatives and analytics
  • Establish metrics for success and develop dashboards to track progress
  • Communicate updates to leadership to gain support and address obstacles

Benefits

  • Opportunities for professional development and growth
  • Collaborative work environment with a focus on innovation
  • Access to advanced tools and resources for data management
  • Flexible working conditions, accommodating various work styles
Full Job Description
What you'll do

Build and lead a team of FTE and outsourced Sales Operations experts to improve our customer data. You will partner with GTM leadership to understand gaps and address them through processes, policies, and workflows.
Responsibilities
  • Apply systems thinking and continuous improvement to the mechanisms owned by the team.
  • Develop a data quality roadmap to address various customer data challenges.
  • Align on prioritization with leadership, Data Engineering, and Systems teams.
  • Influence the implementation and enablement of systems and tools, working closely with internal systems teams.
  • Create an outsourcing strategy for always-on data cleanup.
  • Manage contractors as part of the outsourcing strategy to scale data quality initiatives, reporting, processes, and analytics.
  • Define and measure metrics for success.
  • Develop dashboards highlighting progress against the identified metrics.
  • Communicate progress to Stripe leadership and leverage their support to influence and unblock.
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
  • Has 7+ years of sales, strategy, and operations experience in a high-tech growth environment or operational experience in management consulting.
  • Is able to own the problem, investigate its root causes, and ensure execution.
  • Can work across multiple stakeholders and elevate issues to leadership.
  • Has an enthusiastic "roll-up-your-sleeves" mentality and is willing to do IC work while leading.
  • Has strong analytical skills and a structured approach to solving unique business problems.
  • Works well with a high degree of adaptability and flexibility in a fast-paced, often ambiguous, and rapidly changing environment.
Preferred qualifications
  • Experience managing outsourced services.
  • Proficiency in SQL and other advanced analytics tools.
  • Proficiency in BI visualization tools.
  • Prior experience at a growth-stage internet/software company.
  • Prior experience in the SaaS and/or payments industry.

About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
Learn more about Stripe
Size
4,000 employees
Industry
Finance & Insurance
Founded
2010
* Ladders Estimates

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