Cisco

Data Engineering Technical Leader - CX AI

Cisco • $186K — $267K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 8+ years or Master's degree with 6+ years of related experience
  • Proficient in Python and SQL for data engineering, and backend development in languages like Go, Java, Node.js, or Rust
  • Experience in designing REST or GraphQL APIs with relational and NoSQL databases
  • Skilled in implementing distributed messaging and streaming systems using technologies like Apache Kafka
  • Experience with modern lakehouse/warehouse technologies like Snowflake, Databricks, or AWS Redshift
  • Familiar with building and maintaining automated CI/CD pipelines using Jenkins or GitHub Actions

Responsibilities

  • Architect, build, and optimize scalable, cloud-native data platforms for real-time analytics
  • Design and implement batch and streaming ETL/ELT pipelines with event-driven data flows
  • Establish data modeling and governance standards to ensure data integrity
  • Define high-performance API contracts and microservices for self-service reporting
  • Drive CI/CD automation and lead code reviews while mentoring engineering teams

Benefits

  • Hybrid work model with onsite requirements Tuesday-Thursday
  • Opportunity for hands-on leadership and impactful technical authority
  • Engagement with cutting-edge technologies in data platforms and cloud
  • Emphasis on professional development through mentorship opportunities
  • Dynamic environment encouraging innovation in data engineering and AI applications
Full Job Description
The application window is expected to close on: 12/10/2026
This is a Hybrid role requiring work onsite Tuesday-Thursday.

Your Impact

You will be the architectural and technical authority driving our next-generation cloud-native data platform. Operating as a hands-on builder and leader, you will own distributed data pipelines, lakehouse architectures, and backend services end-to-end-powering real-time CX analytics and AI-ready data foundations. You will establish organizational standards for data modeling, streaming, and observability while mentoring engineering pods and aligning technical execution with strategic business priorities.

Key Responsibilities
  • Data Platform Architecture: Architect, build, and optimize scalable cloud-native backend services and data platforms supporting high-throughput ingestion, real-time analytics, and downstream AI/ML consumption.
  • Pipeline & Lakehouse Engineering: Design robust batch and streaming ETL/ELT pipelines, implementing event-driven data flows, Change Data Capture (CDC), and modern lakehouse architectures (e.g., Snowflake, Databricks).
  • Data Quality & Observability: Establish enterprise-grade standards for data modeling, semantic layers, schema governance, distributed tracing, and real-time telemetry/alerting to ensure high data integrity and reliability.
  • API & Service Integration: Define high-performance API contracts (REST, GraphQL) and backend microservices that expose trusted datasets and metrics for self-service reporting and AI applications.
  • Technical Leadership & Governance: Drive CI/CD automation, conduct code and design reviews, mentor senior and mid-level data engineers, and coordinate cross-team technical dependencies across platform, security, and product stakeholders.


Minimum Qualifications
  • Bachelor's degree with 8+ years of related experience, or a Masters degree with 6+ years of related experience.
  • Experience in Python and SQL for data engineering, automation, and transformation, along with backend development experience in languages such as Go, Java, Node.js, or Rust.
  • Experience designing REST or GraphQL APIs, with experience in relational PostgreSQL, MySQL and/or NoSQL databases.
  • Experience implementing distributed messaging and streaming systems using Apache Kafka, AWS SQS/SNS, or comparable technologies.
  • Experience building and optimizing data platforms using modern lakehouse/warehouse technologies such as Snowflake, Databricks, BigQuery, or AWS Redshift or similar.
  • Experience building, maintaining, and troubleshooting automated CI/CD pipelines using Jenkins, GitHub Actions or similar and containerized deployments.


Preferred Qualifications
  • Expertise in large-scale data ingestion architectures, Change Data Capture (CDC), and multi-source ETL/ELT across APIs, databases, event streams, and object storage (S3/GCS).
  • Experience structuring semantic models and feature stores to support data science, predictive modeling, and generative AI/LLM applications.
  • Experience implementing end-to-end data observability, lineage tracking, and monitoring frameworks (e.g., OpenTelemetry, Datadog, Prometheus).
  • Familiarity leveraging AI-assisted development tools (Copilot, Cursor) and AIOps practices to accelerate development velocity and reliability.
  • Demonstrated track record of technical mentorship, driving architectural consensus across matrixed teams, and translating business goals into robust engineering roadmaps.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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