Data Engineering & Operations Manager

AAA Auto Club Group

$110K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in data engineering or operations management
  • Strong knowledge of data analytics platforms and engineering practices
  • Proven ability in people management and team guidance
  • Effective project management and quality assurance skills
  • Excellent verbal and written communication abilities
  • Capability to drive process innovation and handle resistance to change

Responsibilities

  • Develop and implement departmental vision and strategies
  • Lead engagement activities within the team
  • Define, measure, and achieve operational KPIs and metrics
  • Promote process improvements and technology automation
  • Manage team performance, including career planning and evaluations
  • Present team value and performance insights to stakeholders

Benefits

  • Health coverage for medical, dental, and vision
  • 401(K) saving plans with company match and a pension
  • Tuition assistance for professional development
  • Floating holidays and PTO for community volunteer activities
  • Paid parental leave for new parents
  • Wellness programs to support employee health
  • Employee discounts on various services and products
Full Job Description
Data Engineering & Operations Manager

We are looking for a Data Engineering & Operations Manager, with experience in people management, technical & user support as well as data engineering operations.

This role is responsible for managing a team of systems engineers, DevOps engineers, operations analysts, systems architects, and application administrators supporting our data & analytics platforms, applications, and production pipelines within our organization.

You will manage change both internally on your own teams and externally with the business units you serve.

The successful candidate will also guide the improvement of processes and procedures on a continuous basis, and manage team and staff performance.

What You'll Do
  • Play a key role in the development and implementation of department vision and strategies regarding Process, Tools, Technologies, and Platforms.
  • Champion engagement activities.
  • Ensure all operational KPIs and metrics are being defined, measured and met.
  • Inspire and guide improvement in process, technology innovation and automation for the organization.
  • Manage staff to include to include career planning, goal development, performance management, performance evaluations, growth & development, and knowledge retention.
  • You should be prepared to present not only to your teams but also to the business unit and to upper management, ready to prove the value your team adds to the organization.


What You'll Need
  • Excellent communication skills.
  • To thrive in this role, you must have a thorough understanding of modern data & analytics platforms, data engineering practices, people management, project management, and quality assurance.
  • You have the tenacity to identify opportunities, root causes of problems, and devise creative solutions while convincing people that this is a change they need to make.
  • You have a drive to innovate processes and the resiliency to work through any resistance to needed change.
  • You have proven leadership skills and experience that includes guiding a team and executing a result, both on budget and on time.


#LI-SH1

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,

travel, entertainment, services and more!)

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