5+ years of experience in data center or large-scale infrastructure environment; financial services experience is advantageous
Hands-on experience with racking and stacking, cabling, and hardware installation
Experience with office technology rooms, including IDF and MDF environments
Understanding of power and cooling concepts like PDUs, UPS, and aisle design
CCNA-level networking knowledge and related certification preferred
Ability to troubleshoot enterprise switches and routers in a controlled environment
Experience with ITSM, CMDB, and DCIM tools; basic scripting skills in Python, PowerShell, or Bash
Bachelor's degree in Computer Science or related field with strong documentation and communication skills.
Responsibilities
Oversee daily operation of New Jersey data centers and New York office technology rooms
Perform cabling, labeling, patch management, and cable organization
Manage hardware lifecycle including installations and decommissioning
Coordinate hardware replacements and inspections with vendors
Monitor infrastructure alerts and respond to incidents in a 24x7 environment
Work within ITIL and ITSM processes to maintain records in ServiceNow and Nlyte
Support network deployments and basic Layer 2/Layer 3 troubleshooting
Contribute to automation and integration efforts, enhancing operational processes.
Benefits
Comprehensive health benefits including medical, dental, and vision
Retirement savings plan with employer matching
Generous paid time off and company holidays
Opportunities for professional development and training
Flexible working hours and remote work options.
Full Job Description
Data Center Specialist
What You'll Do
Own the day-to-day physical operation of two New Jersey data centers and New York office technology rooms, including power, cooling, space, cabling, and security
Perform racking and stacking, structured copper and fiber cabling, labeling, patching, and cable management to maintain a reliable, well-organized environment
Manage the hardware lifecycle across servers, storage, and network equipment, including installations, upgrades, moves, adds, changes, and decommissioning
Coordinate and execute hardware replacements and RMAs with vendors, while conducting regular inspections and capacity checks across power, cooling, space, and ports
Monitor infrastructure and environmental alerts, respond to incidents, perform first-line troubleshooting, and support maintenance activity in a 24x7 environment
Work within established ITIL and ITSM processes for incidents, requests, and changes, while maintaining accurate rack, patching, asset, and inventory records in ServiceNow and Nlyte
Support network deployments and physical connectivity tasks, including patching, link validation, VLAN assignment and validation, and basic Layer 2 and Layer 3 troubleshooting under the direction of Network Engineering
Contribute to tooling, automation, and integration efforts across DCIM, monitoring, logging, CMDB, and capacity platforms, while improving runbooks, SOPs, and recurring operational processes
What You Bring
5+ years of experience in a data center or large-scale infrastructure environment; experience in financial services or other mission-critical environments is a plus
Strong hands-on experience with racking and stacking, structured copper and fiber cabling, patch management, and hardware installation and decommissioning in multi-cabinet environments
Experience supporting office technology rooms or communications rooms, including IDF and MDF environments, in addition to core data centers
Solid understanding of data center power and cooling concepts, including PDUs, UPS, dual feeds, capacity management, and hot aisle/cold aisle design, as well as remote management technologies such as IPMI, iDRAC, iLO, console servers, and out-of-band management
CCNA-level networking knowledge, including TCP/IP, VLANs, trunking, subnetting, basic routing, and access control concepts; CCNA certification is strongly preferred
Ability to perform basic configuration changes and CLI-based troubleshooting on enterprise switches and routers within a controlled change management environment
Experience working with ITSM, CMDB, and DCIM tools such as ServiceNow, Jira, Nlyte, NetBox, or similar platforms, along with basic scripting skills in Python, PowerShell, or Bash
Bachelor's degree in Computer Science or a related field, plus strong documentation, communication, ownership, and attention to detail across global teams
