TeleTech

Data Center Operations IT Project Manager

TeleTech$86K — $198K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience as a technical lead on complex federal IT programs
  • Background in managing data center operations and government procurements for IT equipment
  • Familiarity with data platform modernization methods such as Snowflake or AWS native analytics
  • Experience in architecting strategies for large legacy IT portfolios including migration planning
  • Proficient in Agile, DevSecOps, and designing secure CI/CD pipelines
  • Knowledge of physical security architectures and multi-site configurations
  • Understanding of cloud architectures like AWS landing zones and secure FedRAMP environments
  • Ability to obtain a Public Trust or suitability determination based on client requirements
  • High school diploma or GED
  • CompTIA Cloud+ Certification

Responsibilities

  • Lead data center operations and oversee large IT transformation projects
  • Collaborate with clients to define modernization strategies and objectives
  • Manage the transition from legacy systems to cloud-based platforms
  • Guide teams in the delivery of advanced digital solutions
  • Implement security measures in line with federal cybersecurity requirements
  • Establish program foundations to stabilize current operations while innovating for the future
  • Engage with clients throughout the project to ensure alignment with mission goals

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance programs
  • Work-life balance programs and dependent care support
  • Recognition awards for exceptional performance
  • Eligibility for various benefit programs based on hours worked
Full Job Description
Data Center Operations IT Project Manager
The Opportunity:

You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in business development and being a key contributor to their employees' growth. We're looking for someone like you to help our clients meet their mission by taking on a large legacy IT transformation project that will manage the legacy environment and work with clients to transform to a cloud-based platform while modernizing mission applications. As a leader on our team, you'll oversee the delivery of the most advanced digital solutions. As you guide your team, you'll partner with clients to translate client objectives into actionable modernization strategies, leveraging cloud and security expertise. Work with us to define the foundation for the program that stabilizes current operations while building tomorrow's secure, cloud-ready, AI-accelerated enterprise.

Work with us to transform the future of digital platforms.

Join us. The world can't wait.

You Have:
  • 8+ years of experience as a technical lead on complex federal IT programs
  • Experience managing data center operations and government procurements for data center equipment of hardware and software
  • Experience with data platform modernization, including Snowflake or AWS native analytics, mission-system O&M, and hybrid datacenter-to-cloud transitions
  • Experience architecting modernization strategies for large legacy portfolios, including migration cohort planning, code-scan interpretation, and refactoring strategies
  • Experience with Agile, DevSecOps, and secure CI/CD pipeline design and architecting modernization pathways involving cloud-native architectures, microservices, and enterprise data platform enablement
  • Knowledge of physical security architectures and equipment, including hardware and software, and configuring physical security tools across multiple site locations connected to the network infrastructure
  • Knowledge of cloud architectures, including AWS landing zones and secure FedRAMP-ready environments
  • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
  • HS diploma or GED
  • CompTIA Cloud+ Certification


Nice If You Have:
  • Experience designing AI accelerated migration or documentation workflows
  • Knowledge of federal cybersecurity requirements, including NIST 800-53 and RMF, and Zero Trust pattern
  • CompTIA Security+ Certification


Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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